Mes compétences :
human resources
Taught improvisational skills
Special Effects
Merchandising
Guest Satisfaction
Broadcasting
Breakfasts
Audit
Entreprises
Talent Distribution Company
- Président
2015 - maintenant
Sears
- Assistant Store Manager - Brand Central
2014 - 2015Customer Service by surprising and delighting our customers every
day.
* Assists Store Manager in managing the store including establishing priorities, following up
to, and supervising store associates.
* Works with direct reports and other Manager in order to ensure the implementation of
corporate merchandising, operations, and human resources programs and directives.
* Controls expenses and works to reduce expense when possible. ;
* Follows up on all asset protection procedures to reduce invisible waste. ;
* Reviews operations of license departments for optimal service and sales.
Sears
- Assistant Store Manager - Home Improvement
2013 - 2014
Kmart
- Electronics Manager
2012 - 2012Electronic Department Associate
* Courteously greet customers ;
* Assist customers with purchases ;
* Resolve customer needs using profesionalism and sensitivity ;
* Operate cash register ;
* Receive and dispense correct change and properly balance out cash register
Joy Radio
- Animateur DJ
2011 - 2012Disc Jokey
* Announce radio program of musical selections ;
* Comment on music and other matters of interest to audience, such as weather, time, or local
activities
* Interview members of listening audience who telephone musical requests ;
* Write entries onto log to provide information on all elements aired during broadcast, such as
musical selections and station promotions
Disney
- Cultural Representative Cast Member
Chessy2010 - 2011* Served as representative of the French culture to international and local guests ;
* Provided superior guest satisfaction ;
* Gave daily presentations to hundreds of guests about French culture ;
* Managed and trained a team of 5 cast members
LANGUAGES
French (native speaker), fluent in Spanish oral and written communication, and conversational proficiency in Italian
Disneyland Paris
- Animateur
Chessy2004 - 2010* Worked as an official tour guide for VIP guests ;
* Provided superior customer service and exceeded guest expectations ;
* Gave daily presentations to thousands of guests about cinematic special effects ;
* Managed and trained a team of 20 cast members