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Royal Thalassa Monastir
- Hotel General Manager
2016 - maintenant
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Vincci Hoteles
- Hotel General Manager
2013 - 2016
Vincci Lella Baya, Hammamet Yasmine, Tunisia 11/2013 – 01/2016
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Vincci Hoteles
- Hotel General Manager
2013 - 2016
Vincci Lella Baya, Hammamet Yasmine, Tunisia 11/2013 – 01/2016
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HANI Hotels
- General Manager
2012 - 2013
Supervised overall Operations for Hani Suites & Spa and the Opening of Hani Royal,
Responsible for Directing all employee functions of these two Properties in accordance with the
International Policies and practices in the hospitality. Finalize the Operation Manuel, Set and meet
properties Goals and Revenue generation, Achieved within one year a very good Market Share
Performance, Guest Satisfaction Scores, associate Opinion Scores and Gross Operating Profit
superior to 65% in Both Units.
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Hani Hotels (HANI Suites & Spa + HANI Royal Hotel)
- Cluster General Manager
2012 - 2013
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Bel Azur Hotels
- Hotel General Manager
2009 - 2012
Bel Azur Thalassa
Hotel General Manager
Demonstrated highly accomplished and results-driven skills, optimized operations that increase
efficiency and company profile, Co-ordinate and maximized the hotel's physical and Human
Resources, achieved optimum standards of service and value to the hotel guests within profit
objectives and in a manner consistent with ``Les Orangers'' philosophy and policies. Solid track record
of exceeding corporate goals through strategic planning and leadership skills. The Resort Closed for
Renovation in 09/2011.
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Bel Azur Thalassa
- Hotel General Manager
2009 - 2012
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RIU Hotels & Resorts
- Hotel General Manager
2008 - 2009
RIU Green Park Hotel
Hotel General Manager
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RIU Hotels & Resorts
- Hotel General Manager
2008 - 2009
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Choice Hotels International
- Property Support coordinator II
2006 - 2008
Provides inbound service to franchisees for hardware/software support on Choice proprietary
software programs to insure minimal property terminal downtime or disservice. Provides franchisee
assistance on functionality in Choice proprietary software. Determines causes of any user problems;
takes corrective measures as required to insure correct problem diagnosis. Assumes Property
Support Center floor responsibility in the absence of a supervisor.
Promoted to CII position short after the first year.
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Choice Hotels International
- Property Support coordinator II
2006 - 2008
Provides inbound service to franchisees for hardware/software support on Choice proprietary software programs to insure minimal property terminal downtime or disservice. Provides franchisee assistance on functionality in Choice proprietary software. Determines causes of any user problems; takes corrective measures as required to insure correct problem diagnosis. Assumes Property Support Center floor responsibility in the absence of a supervisor.
Promoted to CII position short after the first year.
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PrimaSol El Mehdi
- Hotel General Manager
2005 - 2005
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PrimaSol Beach Albatros
- Hotel General Manager
2004 - 2004
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Calimera Aktivhotel Chiraz
- Hotel Manager
2002 - 2003
Monastir, Tunisia
Hotel Manager
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REWE Hotels & Investments GmbH
- Hotel General Manager
1999 - 2005
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Calimera Aktivhotel Chiraz
- Assistant Hotel Manager
1999 - 2002
Monastir, Tunisia
Assistant Hotel Manager
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Calimera Aktivhotel Hydros Village
- Assistant Hotel Manager
1999 - 1999
Have been involved to establish a new and good communication way within the company hotels in
Tunisia, which helped the company to interchange the knowledge and know-how of the Tunisian
hotels. Redesigned the structure and accountability of all departments, each one showed increased
profit (some for the first time), resulting in a higher G.O.P. (from 29% to 34%). Decreased 'All
Inclusive Costs' by 4%.
Directed and ordered the hand over (end of the hotel lease).
Assisted Operation Manager with all Food & Beverage and lodging operations in accordance to
Calimera Aktivhotels standards. Assisted with direct sales to ensure maximized occupancy. Hired,
trained, and developed all property employees. Responsible for property budget and expense control.
Ensured guest satisfaction and profit maximization resulting in nearly $70,000 over budget.
Assist Operation Director with all F&B activities for the new Calimera resort located at Djerba Island.
Earned rapid promotion.
For accomplishing management skills have been send by the company to CALIMERA Aktivhotel at
Turkey, to realize part time management training before starting to be employed.
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REWE Hotels & Investments GmbH
- Hotel General Manager
1999 - 2005
Have been involved to establish a new and good communication way within the company hotels in Tunisia, which helped the company to interchange the knowledge and know-how of the Tunisian hotels. Redesigned the structure and accountability of all departments, each one showed increased profit (some for the first time), resulting in a higher G.O.P. (from 29% to 34%). Decreased 'All Inclusive Costs' by 4%.
Directed and ordered the hand over (end of the hotel lease).
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Hotel Club Paladien Basma
- Assistant Hotel Manager
1998 - 1999
Assisted General Manager with all food & beverage and lodging operations in accordance to
Nouvelles Frontieres standards. Supervising all property operations. Primary responsibilities including
employee selection, training, quality control, ensuring superior guest service and profit maximization.
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Marina Palace Hotel
- Food & Beverage Manager
1998 - 1998
Part of the opening team that made this hotel one of the best luxury properties in Hammamet.
Directed all Food and Beverage activities. Hired, trained and supervised the
F & B staff.
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Hotel Club Paladien Basma
- Assistant Hotel Manager
1998 - 1999
Assisted General Manager with all food & beverage and lodging operations in accordance to Nouvelles Frontieres standards. Supervising all property operations. Primary responsibilities including employee selection, training, quality control, ensuring superior guest service and profit maximization.
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Allegro Resorts "All Inclusive"
- Food & Beverage Manager
1997 - 1998
Allegro Resorts "All Inclusive"
& Djerba, Tunisia
Originally hired to assist in specifying demographics for those upscale resorts. Promoted to Food &
Beverage Manager when the Diamond Resorts Mahdia was opened. Responsibilities included
management development, daily, weekly and monthly reports and implanting new concepts "All
Inclusive". Hired, trained and supervised the staff of the three upscale resorts.
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Paradise El
- Assistant Food & Beverage Manager
1996 - 1997