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Maher FERCHICHI

Mallorca

En résumé

My experience in hotel management has been marked by the formation received in RIU Hotels, Marriott chain and Iberostar chain , where the premium customer service and taking care of all small details are the reason to be.
My main treats are the personalized attention, operational and economical control of the hotel. I am a great leadership forming working teams and creating good atmosphere. Also I am accustomed of working towards achieving goals. Now I am seeking a company that gives me the opportunity to continue growing professionally.


Mes compétences :
Dynamique

Entreprises

  • RIU Hotels - HOTEL GENERAL MANAGER

    Mallorca 2010 - maintenant General Manager

    1. Economic Management
    2. Human Resources Management
    3. Commercial Management
    4. Customer Satisfaction
    5. Health Safety and Hygiene


    Achievements: Compliance with financial budget (GOP); budget compliance of Internal and External Customers Satisfaction’s Index to date.

  • Prima Life hotels - HOTEL MANAGER

    2010 - 2010 Hotel Manager

    1. Economic Management
    2. Human Resources Management
    3. Commercial Management
    4. Customer Satisfaction
    5. Health Safety and Hygiene

    Achievements: Compliance with financial budget (GOP); budget compliance of Internal and External Customers Satisfaction’s Index .

  • RIU BELLEVUE PARK - HOTEL GENERAL MANAGER

    2010 - 2014 General Manager

    1. Economic Management
    2. Human Resources Management
    3. Commercial Management
    4. Customer Satisfaction
    5. Health Safety and Hygiene


    Achievements: Compliance with financial budget (GOP); budget compliance of Internal and External Customers Satisfaction’s Index to date.

  • EL MOURADI DJERBA MENZEL - HOTEL SUBDIRECTOR

    2007 - 2010 Subdirector

    1. Responsible for ordering from the hotel. Control and monitoring, control of invoices and packing slips; Recruitment with the hotel Manager; Monitoring food staff rules Hygienic Control - Health, Development and control templates, control of stores.
    2. Human Resource Management, Financial Management, Customer Satisfaction, Safety, Health and Hygiene

  • Marriott International - HOTEL SUBDIRECTOR

    2006 - 2007
    Subdirector

    Training through all departments:

    1. Department of Food & Beverage
    2. Department Reception
    3. Housekeeping Department
    4. Maintenance Department
    5. Financial Department

  • IBEROSTAR SAHARA BEACH - HOTEL SUBDIRECTOR

    2005 - 2006 Training through all departments:

    1. Department of Food & Beverage
    2. Department Reception
    3. Housekeeping Department
    4. Maintenance Department
    5. Animation Department

Formations

Pas de formation renseignée

Réseau

Annuaire des membres :