Menu

Hamza SEIHI

TUNIS

En résumé

Mes compétences :
Microsoft Windows Server (203/2008/2012)
Networking
PCA/PRA
Acronis
Veeam
VPN,VLAN, WLAN...
Wireshark logs analysis
CCNA2
CCNA1
Certified Android
GNU/Linux
Microsoft Exchange Server
Microsoft SQL Server
Splunk
Networking protocols (TCP/IP), networking infrastr

Entreprises

  • Athéna-GS-Auxiliance-TN - Technical support Specialist

    2015 - maintenant -I provide technical assistance and support to our Enterprise IT customers using Storagecraft (Backup & Recovery Solution ) in both english and frensh languages .
    -Confirming program objectives and specifications by testing the newest releases of Storagecraft softwares with established standards.
    -Evaluate proposed changes , recommend changes and make modifications that meets the customer IT environnement.
    -Ensure all incidents received by the Support Center are tracked.
    -Try to maximize use of hardware and software by training users, interpreting instructions and answering questions.
    -Maintain system capability by testing computer components.
    -Prepare reference for users by writing operating instructions.
    -Translate Knowledge bases to frensh .

  • Perfect 2 Call (P2C) - Technical sales Engineer assistant

    2013 - 2015 -The main mission was to identify and establish new business,the following tasks and missions was a daily goals to achieve :
    -I used to Work on after-sales support services and providing technical back up as required for different CRM systems and related hardwares for new call centers, small and medium Business.
    -Providing pre-sales technical assistance and product education.
    -Making technical presentations and demonstrating how a product meets client needs.
    -Preparing tenders, proposals .
    Compony description :
    P2C was a precious experience , despite the fact that It’s a small and new compony but goals and objectives were very high and realizable, i was lucky to contribute and shape it’s name , my experience in P2C brought me alot of technical and commercial knowledge . being one of this group helped me improve my skills regarding my job as a technical sales engineer.
Une expérience absente ?

Vous avez travaillé avec Hamza dans une entreprise qui n'apparaît pas dans son parcours ?

N'hésitez pas à lui suggérer d'ajouter cette expérience en lui envoyant un message. Pour cela ajoutez d'abord Hamza à vos contacts.

Formations

  • National Engineering School Of Gabes (Gabès)

    Gabès 2011 - 2015 System & Network Engineer

  • Preparatory Institute For Engineering Studies IPEIB (Bizerte)

    Bizerte 2009 - 2011 MP

Réseau

Annuaire des membres :