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OANDO PLC
- COUNTRY MANAGEMENT
2012 - maintenant
Lubricant Business Development Manager
• Responsible for executing plans to meet the sales and marketing target of the Commercial and Retail Lubes through effective technical services and marketing strategies.
• Responsible for building, maintaining and sustaining good and lasting customer relationship with our entire Commercial and Retail customers by ensuring excellent service delivery.
INCREASE THE LUBES MARKET SHARE
On weekly sales plan, there is at least one customer (Retail off-forecourt/ gallonages or an industrial customer) who is prospected to sign into the customer base.
As a team player, I do my customer poaching with my RBM/CBM, except they have a tight schedule, then I go alone but give them feedback as the prospective account manager.
Measure the efficiency based on the number of new customers added to the retail network (distributors or gallonages) or the commercial network.
PROVIDE LUBES TECHNICAL SUPPORT FOR THE RBM/CBM
Visit the retail outlets at least each retail branch/week to do a routine check on the following:
Station Lubes Sales to know how well they are performing.
Station Lubes Stock to ensure no stock-out on any grade.
Our Lubes packaging condition, so replace all faded labels and broken caps in the station so that the products remain attractive to the customers.
Quarterly check on the quality of the bulk SMOR 40 in the station by collecting ½ L from the station bulk oil POS, send it to Plant to confirm the quality of the oil, this will help to ensure that the station is not dumping another external oil for sale in the station.
Plan a technical after sales service for selected commercial customers in order to add value to the business relationship; so offering for them the following:
Lubes Survey
In-house Lubes Training,
Used Oil analysis
Used Oil Management
Give logistics support to all the lubes warehouses in-order to supply all sales made by the RBM/CBM.
Visit/call all the warehouses supervisor to plan stock replenishment of all lubes grade with them based on the current week and sales history of the branch.
Communicate all new lubes request to Plant by raising new PO & SO for production/dispatch planning; the target is to have at minimum two weeks adequate sales stock of all grades in the warehouses; then supply gap will be avoided to a greater extent.
Engage RBM/CBM to remove out all hindrances to closing any lubes sales deal or supply.
New Product Development Expert
Study the trend of lubes business, what competition is doing, and engage the line supervisor on the new trend so we can develop/plan on how to match/supersede competition, meet customers need and get better margin.
Research different literature to understand the formulation for new product development, and then share findings with the supervisor and Plant for guidance and action if approved.
Trainer
My in-depth knowledge about lubricant is vast, so I plan and train my sales team (RBMs, CBMs, retail outlet staffs and my industrial customers) about product knowledge, sales and handling.
Organize product presentation to increase the product knowledge of products to Union members of mechanics, and Union members of commercial drivers.
Support product promo campaigns of the Lubes department.
Organize local product promo to support the sales of specific product range; seek the support of Head office Corporate Communications team to be more effective.
Identify strategic locations and radio program where adverts of products can be put up to improve brand awareness; and communicate to line supervisor and the Corporate Communications team in head office.
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Entreprise ADEOTI SARL
- Assistant Director of Equipments
2010 - 2011
Maintenance Manager
Project manager for the installation of MMaint from DimoMaint, new software for Maintenance Management based on computer and SAGE
JOB PROFILE
* Collect and process all data related to material management and operations of the Park of Equipments. ;
* Produce a summary of reports gathered from workshops and garages. ;
* Ensuring the update of the database of the Park of Equipments. ;
* Manage the archiving of the documentation of the Park of Equipments. ;
* Monitoring and maintenance of administrative records of the Park of Equipments (Certificate of Registration, Technical Visits, Insurance, Customs .... etc.). ;
* Manage Inventories (Spare Parts & Gasoil), the quality and quantity controls. ;
* Organize and ensure the maintenance and security facilities.
BENIN EQUIPEMENTS: Group of JA DELMAS EXPORT (France),
Dealer of Materials and Industrial Equipments (CATERPILLAR Machines, Forklifts HYSTER, Compressors ATLAS COPCO etc.) for 12 countries in West Africa.
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BENIN EQUIPEMENTS, JAD DELMAS
- Logistics and Spares Manager
2008 - 2010
JOB PROFILE
* Optimize stock management: Develop an updated real inventory, Analyze the stock, reduce the inventory value, Reliability of the stock, anticipating needs (in collaboration with workshop, customers and suppliers), Ensure good customer availability, Maintain correct value stocks, Establish a rolling stocks take, Optimize rotations, create a monitoring tool, prepare and organize the annual inventories, oversee the conduct of inventories, correct and justify variances. ;
* Optimize costs Logistics / Transportation: Analyzing the process of importing spare parts, Establishing an indicator of performance monitoring transit, Optimize this process through reducing costs and delays, Analyze / develop / improve internal processes of the store, Improving Performance Store in defining procedures for effective and appropriate controls. ;
* Business Action: Follow Civil Engineering customers for spare parts, understand and anticipate needs, provide the best logistics solutions to customers. ;
* Improving the administrative management related to logistics: Write the store and transit procedures, Communicate procedures, monitor compliance procedures, creation and monitoring dashboards, analysis reports, update data. ;
* Establishment of IRIUM: Preparing the implementation of IRIUM defining a policy for managing inventory in line with the new system, set the system to the specific agency, Train staff to use software tool Stabilize and improve its use. ;
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EHS
- Engineering & EHS Manager
2007 - 2008
Dimensions of the Job
Staff direct: 1 EHS Co-ordinator, 4 Electrical Technicians, 4 Mechanical Technicians, 1 Project Processing Manager
Staff indirect: 44 Operations Staff (Technicians and other Operators)
Products: 5 cigarette brands, 2 billion of cigarettes/year
Production Equipment: SMD: 4 makers and packers, 3 tobacco feeders, 1 KDF2 & AF2
Services: TOFI ripper, dust plant, 3 compressors, workshop
Building Services: Electrical substation, 2 generators, LV distribution, Water mains, Fire Hydrant system
Buildings: Main factory building, Admin block, 5 main warehouses, 10 smaller buildings
Financial: Fixed assets:
Expense budget: US$ 0.5mn
Capital budget: US$ 4.5mn
Principle Accountabilities
Operation:
* Achieve company plan targets and customer satisfaction with particular regards to :
* Machine efficiency and reliability
* World class quality
* Lowest possible conversion costs
* Waste reduction (in all forms) ;
* Define and implement procedures for operation, maintenance and safety of equipment ;
* Establish and implement a maintenance plan for all buildings, systems and equipment ;
* Keep all databases up to date regarding Engineering functions ;
* Set up and maintain a drawing system ;
* Define and implement an appropriate strategy for technology covering short to long term periods to strengthen the factory's capabilities ;
* As a member of the Operations Management team contribute to the creation of Vision, Strategies and Policies for Operations to cope with present and future challenges and opportunities ;
* Assume a leading role for planning and implementing projects that require the expertise of Engineering.
Quality:
* Manage the systems under your control in such a way that all systems are available as and when required by the factory ;
* Manage the systems under your control in such a way that the possibility of faults or failures is minimised and that faults are recognised as early as possible. ;
* Provide a quick response to user departments requesting an Engineering service ;
* Manage Engineering related expenses in a manner to ensure that resources are used in the most effective manner ;
* Manage the BAT Benin Capex program in a manner that projects are delivered on time, within budget and meeting the required specifications.
People:
* Continuously assess and modify as necessary the organisational structure of Engineering to optimise performance and cost. Ensure that functional descriptions are kept up to date for each job function. ;
* Provide clear performance objectives and targets for your staff and monitor their achievement. Take corrective action quickly in case of non-performance or underperformance. ;
* Train and develop the skills of your staff to increase overall performance. ;
* Manage and develop good industrial relations with staff and ensure that company objectives are met.
Environment, Health and Safety:
* As EHS Manager provide effective guidance and ensure that EHS procedures are followed effectively by all employees. ;
* Implement EHS management systems, programmes and procedures as required by corporate EHS to achieve EHS objectives and targets. ;
* Comply with all EHS reporting requirements and co-ordinate the internal self-assessment on EHS progress, submitting an annual report to corporate EHS. ;
* Be properly informed of all national and international laws, regulations, codes and practices relating to EHS issues that affect the company and recommend to the company an appropriate course of action. ;
* Identify and evaluate all existing and potential threats to BAT Benin's business arising from EHS related risks. Inform and recommend actions to the director responsible and develop/implement agreed internal control systems to minimise those risks.
Housekeeping:
* Adhere to the clean desk policy used by BAT. ;
* Define housekeeping procedures for the area under your control and ensure that those procedures are strictly followed. ;
* Implement a record management system for departmental records.
ACHIEVEMENTS
* Achievement of company plan targets relevant to Engineering and EHS. ;
* Machines and services breakdowns minimised due to implemented maintenance system.
* Machines and processes improved, with outputs and quality higher, and waste and energy consumption reduced. ;
* Projects delivered on time and within budgets. ;
* Customer departments satisfied with services provided by Engineering. ;
* Well motivated team established which is able to work with a great degree of freedom. ;
* EHS culture well established with high level of awareness of policies and procedures at all levels. ;
* BAT Benin became an acknowledged leader in the field of EHS. Financial loss to the company due to EHS issues is minimised as effective policies and procedures have been implemented. ;
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BRITISH AMERICAN TOBACCO
- RRS Executive
Boulogne-Billancourt
2007 - 2008
JOB PROFILE
* Ensures the keeping of accurate records of spare parts (imported and local) and other engineering materials received into and issued out of the stores under his control. ;
* Effectively uses MRP to order parts. Use of the web tools and spares finder for imported parts purchase in order to minimize the cost. ;
* Assists the engineering & EHS manager in RRS spares management by collating information on production and engineering spares for effective maintenance of equipment, plant and machinery, management information and adequate back-up. ;
* Ensures regular physical stock taking (monthly at least) of all materials for accounting and re-ordering purposes and advises the Factory Engineer on stocks that have reached their minimum order level and prepares a list of such local and foreign spares for ordering to replenish stock ;
* Monitors the movement of all stocks and reports weekly on fast moving spares to the Engineering & EHS Manager and all user departments, and ensures that action is initiated to place order to replenish stocks. Prepares R&RS Monthly Report. ;
* Issues spare parts and other materials and ensure that requisitions are duly signed by authorised members of management and entries keyed into SAP RRS modules in the computer for costing. ;
* Directs storekeepers for preparation of receiving sheets, attachment of local purchase orders, invoices, stores returns notes to finance department and keeping records on them for costing purposes. ;
* Ensures the prompt issues of spares to the production floor to avoid down time. Ensures that the company's safety policy on the storage of spare parts is strictly adhered to in the stores under your control. ;
* Complies with the RR&S stock policy and agreed RR&S inventory days. And ensures the regular comparison of spare parts usage against Budget. ;
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BRITISH AMERICAN TOBACCO
- Mechanical Executive
Boulogne-Billancourt
2006 - 2006
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AFRITECH BENIN
- Directeur Associé
2003 - 2006
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FREELANCE
- INDEPENDANT CONSULTANT
2003 - 2006
Consultant à MEDICAL ITEMS Sarl : Vente des Produits Pharmaceutiques et Consommables de Laboratoire, Matérielles, Equipements et Mobiliers de santé – Services, depuis Juin 2011
Assistance technique à PONT MEDICAL France, mars 2004 - avril 2005.
L'installation, la réparation et la maintenance de certains appareils de radiographie, Echographie, Ophtalmologie.
Formation - Installation - Maintenance des analyseurs biomédicaux.
Vente de matériel médical et industriel; Consommables et réactifs.
Mission d'étude technique et le contrôle des travaux de réhabilitation de l'unité de chirurgie à l'hôpital de l'Ordre Souverain de Malte à Djougou – Bénin, Février 2005
Conseils pour les travaux de réhabilitation de l'unité de radiologie à l'hôpital de Zinvié – Bénin, Janvier 2005
Consultant pour la construction et la modélisation des unités de la radiologie Bloc à la Polyclinique Bon Samaritain à Porto Novo au Bénin, Juin 2004
Mission de dépannage à l'unité de chirurgie au Centre d'Ulcère de Burulie à Allada – Bénin, Mars 2004
Consultant Biomédical pour le Projet de Construction du Centre de Santé FAYCAL à Porto-Novo, Offre technique : Champs Urbains, Février 2004
Offre nationale Dossier N ° PAZS-B/EQUIP/05/01: Acquisition d'équipements médicaux et techniques pour la zone sanitaire de Bassila, Bénin. Financé par: La Belgique.
Offre technique: MICHIELS SA Bruxelles 1120 Brussel. Mai 2005.
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SYSMEX EUROPE GMBH
- Product & Technical Specialist
2000 - 2003
PROFIL DU POSTE
Responsable de l'ensemble du secteur des services au niveau des instruments pour le dépannage et la formation sur les instruments SYSMEX de la série F, série K, XE - 2100 et SF - 3000 jusqu'à SF - 3000 Advanced Optical Alignement.
La logistique et la gestion des stocks de toutes les exigences de service comme les pièces de rechange, etc., pour assurer le bon fonctionnement du service sur le terrain des opérations.
Traitement des effets de la formation et de conseils techniques aux ingénieurs sur le terrain en fonction des besoins.
Manifestation de soutien et d'autres efforts visant à augmenter les ventes des personnels du marketing pour atteindre les objectifs de la zone.
Soutenir techniquement les distributeurs, y compris une visite sur place si nécessaire.
Planifier et mettre en œuvre des procédés innovateurs pour la zone de service.
Faire des rapports sur la situation des Instruments SYSMEX et leurs performances: rapports sur l’état des appareils adressés aux principaux responsables.
RÉALISATIONS
Élaboration et augmentation du niveau de satisfaction des clients dans un court laps de temps.
Instruments et consommables commandés par des clients antagonistes par le biais de soutien efficace de services.
Grâce à une interaction constante avec les ingénieurs sur le terrain, l'efficacité et la confiance dans leurs activités sur le terrain ont été améliorées.
Instruments de clients importants ont été relancés et remis dans le profil des utilisateurs de l’entreprise.
Amélioration des relations avec la clientèle, où très peu de choses étaient existantes avant.
Rétablir des relations avec la clientèle en offrant des services de soutien immédiat et fréquente interaction avec les clients.
