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Hervé COLSENET

Boulogne-Billancourt

En résumé

Product Leader des outils de Dashboard Top Manager pour le Sales & Marketing
Technologie : Suite Hadoop et Dataviz Web
L'équipe : Consultants France et développement interne OffShore ( Inde, Chennai )
Méthode de travail Full Agile + Pipeline DevOps

Mes compétences :
Salesforce
Supply Chain
SAP MM
SAP SRM
SAP
Project Management
Lead Management
Scrum

Entreprises

  • Renault - Big data project manager

    Boulogne-Billancourt 2017 - maintenant Managing Big Data project for Sales & Marketing department
  • Renault - Lead Management IT Manager

    Boulogne-Billancourt 2015 - 2017 Concevoir et réaliser les outils de gestion des Leads :
    - Connexion native Facebook
    - Gestion de lead dans Salesforce
    - Salesforce Einstein pour l'analyse
    - Mobile Apps pour les vendeurs
  • Renault - SalesForce Evangelist

    Boulogne-Billancourt 2013 - maintenant CRM Project manager to launch new SalesForce project inside Renault. Proof of concept :
    - Community Portal for Automotive dealers
    - Lead Management for French Renault NetWork
    - Customer DataBase in a MDM tool
    - E-Survey

    IS/IT CRM SalesForce project manager for Call Center
  • Renault - CRM Project manager

    Boulogne-Billancourt 2011 - 2013 Implementation of SalesForce for Renault do Brasil
    - Service Cloud : 200 Call Center Agents.
    - Partner Portal : 200 dealers in Brazil. ;
    - IS IT Team : 4 consultants in France, 8 consultants in India
  • Renault - Chef de projet CRM (SalesForce)

    Boulogne-Billancourt 2011 - maintenant
  • Renault - IS/IT Manager

    Boulogne-Billancourt 2006 - 2011 Project Management, Communication, budget holder.
    Reengineering and implementation of new Purchasing system
    - SAP (SRM and BI modules)
    - Internal team (5 members)
    - Outsourcing France ( 10 members)
    - Indian team 10 members)
  • Renault - IT project Manager

    Boulogne-Billancourt 2000 - 2005
  • Renault - CRM Architect

    Boulogne-Billancourt 2000 - 2000 * 4 members team
    B2B Consultant
    Study to implement a Market Place using Commerce1 tools with all global automotive manufacturers (OEM) ( Commerce1 certified consultant)
  • Renault - SAP Consultant MM

    Boulogne-Billancourt 1998 - 2000 Implementation of SAP MM Module for Maintenance Repair and Order (MRO)
    - 7 plants
    - 200 users
  • CIADEA - International Project manager

    1996 - 1999 Implementation of supply chain tools in Argentinian plant.
  • Renault - Development and project manager

    Boulogne-Billancourt 1989 - 1998 Supply chain tools for Renault Plants
    Implementation in Spain, Turkey, Slovenia, Portugal, France

Formations

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