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Hibat-Allah KHALFI

Saint Ouen Cedex

En résumé

Mes compétences :
Management
Gestion de projet
SAP
Customer Relationship Management
price negotiation
direct liaison
Supply Chain
Strategic Management
SPSS
Microsoft Office
Microsoft Access
Market research
Manage customer price policy
Manage customer order entry
Manage Billing
Inventory Management
International trade
International competitive analysis
Human Development
Develop process flows
Credit Notes
Business Development

Entreprises

  • Robert Bosch - Country Manager Junior

    Saint Ouen Cedex 2015 - maintenant : Country Manager Junior, Robert Bosch, Power Tools division, * Deputy Regional Sales Manager assisting with all customers request, logistic issues and payments. ;
    * Responsible for all internal sales tasks for several northern Maghreb and Western African Markets, and direct liaison
    with customers while managing their accounts.
    * Manage customer price policy for up to 20 African countries. Handled customer inquiries including price negotiation
    and calculation using competitor prices and Bosch's product costs and margins.
    * Manage customer order entry into SAP system, and collaborate with plant and the dispatch department. ;
    * Develop process flows and completed knowledge transfer of logistic-sales processes and procedures
  • Robert Bosch - Customer Service Coordinator

    Saint Ouen Cedex 2014 - 2015 : Customer Service Coordinator, Robert Bosch, Automotive Division,
    * Transfer the sales and orders in SAP optimizing supply and transportation as needed. ;
    * Check regularly unconfirmed orders and take the necessary steps to obtain confirmation and to ensure that the
    expectations of customers in terms of delivery are met.
    * Manage Billing for each command as well as handling customer complaints, product returns, and credit notes.
  • Robert Bosch - Marketing Trainee

    Saint Ouen Cedex 2014 - 2014 : Marketing Trainee, Robert Bosch, Security Technology Division,
    * Establish a marketing strategy to sell Bosch products in distributors stock through Pricing, Promotion and
    Communication.
    * Marketing Brochures and promotional flyers. ;
    * Redact newsletters to give an overview of Bosch Africa Projects and send it through CRM.
  • Robert Bosch - Business Development Executive Trainee

    Saint Ouen Cedex 2013 - 2013 : Business Development Executive Trainee, Robert Bosch, Security Technology Division,
    * Market prospection, leads generation and Business development actions in Ghana, Ivory Cost, Nigeria, Senegal and
    Ethiopia.
    * Cold calls and Emailing.
    * Negotiate a future partnership.
    * International competitive analysis.
  • New Look - Sales

    Dorset 2012 - 2012 * Direct contact with clients.
    * Inventory management.
  • Office Chérifien des Phosphates - Stagiaire

    Casablanca 2012 - 2012 Validation et remises des factures en collaboration avec le service facturation.
  • The Ministry of Inner Affaires - Coordinator

    2011 - 2011 under the National Initiative for Human Development -
    * Making visits to different projects realized against poverty by INDH in this area. ;
    * Survey to measure profits that the beneficiary population got from the achievements of the initiative.
  • BNP Paribas - Stagiaire

    Paris 2010 - 2010

Formations

  • National School Of Business And Management (Casablanca)

    Casablanca 2009 - 2014 Masters Degree

    : Graduated with a master degree in International Business from National School of Business and management
  • High School (Sidi Bennour)

    Sidi Bennour 2008 - 2009 Graduation in Sciences Passed with Honors, at Slimani high School.
    Experience:

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