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Telecome
- Project Manager
maintenant
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Telcom
- Project Manager
2014 - maintenant
* TSM solution project management including SP TSM, SEI TSM, mobile application and Automatic Fare Collection System (AFCS) reload ;
* Credit/debit card perso project management ;
* Interface among customer, R&D, Business Analysis, Solution Architect, Release, SQA, O&M and BU teams
* Review SoW/FRS, define schedule, monitor project progress, change request management, status report, risk management and track resource utilization
* Utilize Kanban technique to keep visualize and manage tasks
* Oversee Singapore and Malaysia R&D teams size of around 20 indirect and contract engineers
* Ensure development follows SDLC, schedule, change configuration, architect processes, release processes, project requirement, quality and production requirement
* Ensure smooth UAT and project signoff
* Project handover to support team ;
* Review maintenance contract ;
* Closely work together with product manager to define product road map ;
* Estimate effort and budget for new projects ;
* Customers include Globe (Philippines) FET (Taiwan), ADTC (Taiwan) ;
* Liaise with vendors such as NCS for subprojects
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CASSIS International
- Senior Manager
2012 - 2014
CASSIS International, Singapore, July 2012 - May 2014 (acquired by Morpho in 2012)
CASSIS International, Singapore, July - May 2014 (acquired by Morpho in 2012
* Apply Agile principles to set up, improve and maintain Continuous Integration (CI) environment involving Directory, Single Sign On, Software Repository, Build Automation, Code Review, Issue Tracking, Project Management services
* Manage TSM software packaging and release in a CI environment
* Automate release and deployment processes ;
* Define and enforce source code repository check-in, tagging and branching rules ;
* Manage software change configuration ;
* Adapt Change Request, Software Development, SQA processes to issue tracking system.
* Projects involve Deutsche Telekom (Germany), T-Mobile (Poland), Orange (Poland, Spain), Vodafone (Spain), Nexus (Chile), Bancolumbia (Colombia)
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Gemalto
- Technical Project Leader
Meudon
2010 - 2012
* Coordinate multiple MNOs and banks concurrently in TSM project. Manage customer expectation in a harmony.
* Solutions include IDA Trusted Third Party (TSM/NFC project in Singapore with SingTel, StarHub, M1, DBS, Citibank & EZ-Link), LTE roaming for KDDI (Japan), GSM-R for UGL (Australia), assisted roaming and OTA solution migration for StarHub (Singapore).
* Coach, manage and monitor tasks for SI engineers. ;
* Provide external training on product operations. ;
* Coordinate vendors for hardware delivery, site preparation, 3rd party SI, license, support and maintenance.
* Solution project planning, defining FRS and SI plan, evaluate scope of work and design SIT and UAT
* Get involved as ``Acting Project Manager'' to lead weekly customer meeting, provide project progress report, schedule, quotation and resource co-ordination.
* Support Project Manager to keep track of project budget and spending.
* Work closely with pre-sales team to design architecture based on SLA and use cases. Break down tasks for pre-sales to estimate costs.
* Assist Account Manager to propose up-selling strategy by deriving customer needs.
* Workload estimation, defect management, change request management, improve delivery process.
* Define SoW and acceptance criteria with customers. ;
* Seek acceptance sign off by directing the customers to stick to the predefined scopes and deliveries
* Team up with the sales team to propose solutions and up selling opportunities to secure revenue.
* Execute customer satisfaction survey to gather products and services feedback.
* Provide customer feedback to the customization team, security laboratory, architect team, R&D team, Deployment Manager, Product Manager, marketing and pre-sales and sales team to improve solution delivery cycle.
* Organize meetings with customers, keep track of project status and present to the customers.
* Work closely with Technical Consultants (TC) to run UAT.
* Smooth transition from project to support and maintenance team.
* Assist QAO and CMO to improve deployment procedures with feedback from the SI engineer and support & maintenance team.
* Participate to product feature discussion with Gemalto worldwide solution community
* Co-ordinate internally with multiple teams from different business units. The teams include banking card team, banking data processing team, telecom card team, telecom R&D team, data centre team and custom development team.
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Gemalto
- System Integration Engineer
Meudon
2008 - 2010
* Playing a role as OTA product leader to actively advise worldwide projects. ;
* Provide product training with hands on exercises. ;
* Solutions include NFC, OTA, device management, S@T (dynamic SIM Toolkit) and phone book backup. Customers are based in Asia including KDDI (Japan), Telstra (Australia), Viettel (Vietnam), PCCW (Hong Kong), TOT (Thailand government) and Digitel (Philippines).
* Customize telecom solutions, system upgrade and integration and provide 1st line support to live systems.
* Provide product support during the warranty period. ;
* Improve integration processes ;
* Improve project document quality by updating the document templates. ;
* J2EE based solution deployed on Solaris and RHEL.
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Gemalto
- Card Support Engineer
Meudon
2006 - 2008
* Solve technical problems for front line worldwide colleagues on telecom smart card.
* Assist Technical Consultants to prepare electrical profiles.
* Technical problems involve PKCS15 perso, SIM application, perso, OS configuration for both EEPROM and FLASH based products, PIN/ADM key setting, Java Card applet installation and configuration, APDU command and log analysis.
* Set up PoC CA to sign certificate as well as Key Ceremony.
* Consolidate feedback from the field for R&D to improve products.
* Cooperate closely with the R&D, Product Manager, Technical Consultants and customization team to retrieve data and transform into meaningful and helpful information to customers worldwide.
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Axalto
- Senior Software Engineer
MEUDON
2004 - 2006
* Work remotely with team members in Beijing on cutting edge technology research ;
* Personalize UICC with OMA Provisioning Bootstrap (PKCS15). ;
* Propose patents including ``file system for multi-media storage on SIM card''
* Research and develop advanced SIM applications including smart card web server (SCWS) and multimedia smart card with OMA DRM.
* Stay tuned with the latest specifications for new product developments.
* Participate to exhibitions including 3GSM World Congress in Barcelona and CommunicAsia in Singapore to promote and demonstrate cutting edge technologies to customers.
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Schlumberger
- Software Engineer
Paris
2000 - 2004
* Develop and validate SIM applications including SmartTrust (G&D) WIB, Thai language input and information on demand (IOD), dual IMSI/KI, dual language STK application
* MNO customers from Singapore, Australia, Malaysia, Hong Kong, India, Taiwan, Philippines, Thailand, Indonesia
* Perform E2E test to ensure the SIM can get green light for production.
* Work closely with overseas Technical Consultants on field support on problem solving and UAT.
* Compete with other SIM vendor to provide products meeting Telco requirements.
* Provide smart card technology and Java card programming training to overseas customers locally and on the field.
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HSBC
- System Analyst
Paris
1998 - 1999
* Placement contract ;
* Develop back-end robust banking/securities applications on IBM AS/400 using RPG/400 for Global Securities Centre.
* Involved in Y2K bug fix project.
Qualification:
