Jean-Baptiste GRANGER

En résumé

Entreprises

• Newby Teas Suisse SA - Managing Director

  2014 - maintenant

• NEWBY TEAS OF LONDON - Managing Director

  2014 - maintenant * Development of brand across Switzerland
  * Set up of systems and procedures
  * Set up of partnership for distribution ;

• MAMA SHELTER - Food and Beverage Director

  PARIS 11 2013 - 2013 * Opening of hotel
  * Set up of systems and procedures ;
  * Contracting of suppliers ;
  * Costing and menu planning ;
  * Recruitment and training of team ;
  * Set up of offers for restaurant, marketing and C&E business ;
  * Management of 35 colleagues ;

• PERA PALACE JUMEIRAH - Food and Beverage Director

  2012 - 2013 * 5 outlets ;
  * Part of take over team from Jumeirah International ;
  * Training and alignment to company standard and policies ;
  * Conceptualization of new concepts with International designer ;
  * Increased JD power results by 44 points over 6 months ;
  * Revenue increase year on year by 11%
  * Management of 77 colleagues

• JUMEIRAH EMIRATES TOWERS - Food and Beverage Manager

  2010 - 2012 * 9 restaurants and 4 bars increase of revenue of 8.30% ;
  * Hard refurbishment of outlets such as Agency, Rib Room ;
  * Conceptualization of new F&B concept in partnership with International Fashion brand ;
  * Restructured beverage offer and reduced inventory by 16% ;
  * Drove up selling program, increased average spend by 10.7% ;
  * Increased JD Power scores by 4 points ;
  * Development of Marketing and PR strategy ;
  * Budgeting and forecasting ;
  * Management of 149 colleagues ;

• JUMEIRAH BAB AL SHAMS - Food and Beverage Manager

  2010 - 2010 Food and Beverage Manager report directly to GM
  Property rebranded by Meydan group in December 2010
  * In charge of 4 restaurants 3 bars and catering operations ;
  * Catering of International sporting events for up to 2000 peoples ;
  * Catering of functions for UAE and foreign dignitaries ;
  * Organisation of culinary week with celebrity chefs ;
  * Developed partnership with travel agents ;
  * Implementation of SOPs manual ;
  * Increased quality JD Power scores by 30 points ;
  * Developed an up selling program, increased average cover ;
  * Developed marketing plan
  * Budgeting and forecasting ;
  * Management of 110 colleagues ;

• JUMEIRAH EMIRATES TOWERS - Assistant Director Food and Beverage

  2008 - 2010 * Report directly to EAM responsible for C&E and audio visual matters
  Revenue of 9.6 Million USD with a net profit increase by 5%
  * Redefined beverage program in order to increase productivity and lower beverage cost
  Cost reduction from 15.4% to 13.1% with revenue increase of 5.7%
  * Redefined standards of service and SOPs in order to lower manning needs as well as improving guest feedback scores
  Decrease total payroll related expenses from 21.5% to 19.5%
  * Redesign banquet rooms to increase turnover and occupancy ;
  * Catering of International sporting events and Royal weddings ;

• PARK HYATT BEAVER CREEK - Food and Beverage Operation Manager & Banquet manager

  2005 - 2008 * Overseeing 3 meals restaurant, room service and 4 bars and ;
  * Banquet operation of 20000 square feet ;
  * Creation of training manuals for all positions and outlets ;
  * Improve index of satisfaction in both outlets and banquets ;
  * Implementation of wine list, lower beverage cost ;
  * Increase overall revenue ;
  * Scheduling and training of new hires ;

• HYATT REGENCY LA MANGA - Outlet manager

  2003 - 2005 * Pre-opening and opening of a fine dining restaurant ;
  * Opening of Indian specialty restaurant ;
  * Creation and implementation of beverage menu ;

• HYATT REGENCY ALBUQUERQUE - Corporate Management Trainee & Assistant Roving F&B Manager

  2001 - 2003 * Supervisor in F&B outlets: restaurant, room service, two bars
  * Reorganisation of the room service layout ;
  * Management of the stewarding department such as hiring, staffing, requisition
  
  ADDITIONAL INFORMATION

Formations

• University Of Wales (Glion S/Montreux)

  Glion S/Montreux 1998 - 2001 Bachelor degree

• GLION HOTEL SCHOOL (Glion S/Montreux)

  Glion S/Montreux 1998 - 2001 Bachelors Degree
  
  Bachelor degree in International Hospitality Management from the University of Wales (with honours)