-
Antaes
- Business Data Architect
Genève
2017 - 2017
Consultant Senior Business Data Architect for SITA Communication in Geneva
Develop Business Data modelling to support Business Service Management transformation strategy
- Identify Business data information from different source systems and create common data model as referential
-Support Entreprise transformation by reengineering company Business processes, data information and application
-
Antaes
- Business Entreprise Architect
Genève
2015 - 2017
Senior Consultant for SITA communication in Geneva
Support ATI Cloud organization to deliver architectures benefits with digital transformation
- review current process “Sales2Cash” and develop improvements plan with detailed roadmap
- deliver functional and technical architecture plan based on Business priorities and Technical constraints
- lead BSS/OSS transformation to support new Cloud model with Orchestration and Customer centric
-
Sword Services Suisse
- Senior Business Consultant Architect
Avenue des Baumettes
2015 - 2015
Consultant for Salt Mobile Communication in Renens (Switzerland)
* Provide expertize in lean operation, transformation and Governance
* Defining Architecture needs and future deliverables
* Support B2C/B2B stakeholders for regineering core services for BSS/OSS platforms
-
Sword Services Suisse
- Senior Business Architect Consultant
Avenue des Baumettes
2014 - 2014
Consultant Business Architect Senior for NetCracker in Paris in order to develop best Business proposal during RFP due-diligence for the full BSS/OSS replacement of Bouygues Telecom applications with Nectracker solutions and best practices.
- Lead program management from Business needs capture to Technical solution delivery
- Deliver Business processes solutions based on tiers 1, 2 and 3 level of details
- Validate Business and Technical transformation to deliver optimal benefits
- Document keys deliverables to support Business decision
-
Orange
- Entreprise Architect
Paris
2007 - 2014
Entreprise Architect at Orange Communication - Renens (Switzerland)
reporting to VP CTO to lead Architecture strategy, guidance & governance mainly for BSS transformation programs
- build high level solution architecture according to company projects (full BSS + OSS)
- develop architecture principles/guidelines and animate architects community inside and within Orange Group
- maintain optimum business benefits that includes informational, organisational, processes
- promote EA best practices and continuous improvements to enable architecture agility & evolution in steps mode
-support Business stakeholders from initial strategic vision through final delivery and leverage on capability
-
Orange
- Lead Designer
Paris
2004 - 2007
Lead Technical Designer at Orange Communication - Renens (Switzerland)
* Define high-level design of the platforms in the CRM domain
* Define Business architecture standards & processes definition optimization
* Support during E2E phases from analysis to final delivery
-
Orange
- Lead Architect
Paris
2004 - 2008
Lead Architect at ORange Communication - Renens (Switzerland)
define functional & Technical design for BSS platforms and integration strategy (web, crm, billing, erp, retail)
- deliver IT roadmap with projects guidance, mentoring of the business and system analysts
- provide documentation on IT system overview, processes based on architecture standards & guidelines
- ensure alignment with Orange Group & industry standards on recommendation and implementation of best practices on
design and architecture guidelines
-
Orange
- Manager Customer Care and Billing
Paris
2000 - 2004
Manager Business Analyst CCBS at Orange Communication - Renens (Switzerland)
- Manage team of 14 Business analysts in charge of implementation; and evolution of CRM and Billing applications.
- Capture Business roadmap to prepare roadmap evolution on existing packages and
coordination with external providers
- Process definition, monitoring and optimization of standard processes used by Sales, Care, Billing, eCare,
retails domains
- Identify and promote change of technology roadmap evolution needed to support new
products, offers and software evolutions/innovations
Marketing Product Definition Senior Aug 1994 to Aug2000
Amadeus Communication - Sophia-Antipolis
- defining product and standards changes from initial requirement, analysis, development and testing for the maintenance of
Airlines Schedules, Inventory and Ticketing information's.
- representing Amadeus in Airlines and IATA committees for approving new standards definition shared within the industry.
- deliver effective communication and training to various stakeholders between Global Distribution system and Airlines
operators
-
Amadeus Communication
- Senior Marketing Product Definition
1997 - 2000
* Lead definition and implementation for product and standards changes from initial requirement, analysis, development and testing for the Airlines Schedules, Inventory and Ticketing.
* Lead representative in Airlines and IATA committees for validating and approving new standards and rules shared within the industry.
* Responsible for communication and training to different stakeholders to make sure smooth implementation between different Global Distribution and Airlines systems.
-
Amadeus Communication
- Team-leader Operation
1994 - 1997
* Lead and manage team of 14 data-base agents for operational support by 24/7.
* Define process definition and optimization for continuous improvements and automation of recurring errors correction for the airlines schedules maintenance.
-
Amadeus Nice
- Lead Functiona data-base and operational support
Sophia Antipolis
1990 - 2000
Amadeus Communication - Miami and Sophia-Antipolis
- Capture and validate functional capability of new product for Global system distribution for the Airlines ;
- Lead team of functional analysts to ensure production roll-out and support
- Identify root cause for error messages and implement generic solution for correction
-
Amadeus Communication
- Data-base Specialist
1990 - 1994
* Data-base agent for maintenance of Airlines Information, Schedules & Availability's Messaging within Production systems
-
Amadeus Nice
- Senior Product Definition
Sophia Antipolis
1990 - 2000
Lead and defining product and standards changes from initial requirement, analysis, development and testing for the Airlines Schedules, Inventory and Ticketing.
Representing Amadeus in front of the Airlines and IATA committees