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Jean-Christophe CORNU

Genève

En résumé

My objective is to continue my experience to support your Business and IT strategic development keys initiatives with respect of yours Business values, Governance and management rules and to apply best-design principles.

I can see myself completely fitting a position making the bridge between Business and IS systems.

I'm used to work and communicate efficiently with different stakeholders from Business or IS Architects.

I'm clearly action oriented, used to deal with ambiguity and strongly committed to deliver the best quality with customers focus in mind. Like solving problem with effective team spirit and necessary leadership, communicate well and enjoy working in an international team.

My main axes:
- Develop mature Organization: to increase organizational effectiveness
- Extend quality & Perception: to describe and document IS systems/ Services /capability
- Create Value-adding Customer Services: to differentiate services according to customer value
- Focus on Market Approach: to get the optimal return on investments based on strategic assets

My past work experience in different roles in Business and/or IT with multiple industry is a big help to adapt rapidly and to understand the Business and IS relationship.


Mes compétences :
SAP
Oracle SQLNet
Oracle
BSS (Business Support Systems)
roadmap implementation
permanent operational support
people management
manage team
level design solution design
excellent communication skills
business support
Web Services
Vitria EAI
UML/OMT
Team building
TOAD
Sieble
SAP-FI- Reporting
SAP SD BIL > SAP SD Billing
SAP PP PI
SAP ERP
Request for Proposal
PeopleSoft
Oracle CRM
OSS (Operating Support Systems)
ORACLE SOA
Microsoft Office
GDS
Effective Communication skills
Due Diligence
Customer Relationship Management
Comverse
Amdocs
Service Oriented Architecture
develop program
communication skills
UNICA
Technical design
TOGAF
SPSS
SAP mySAP
SAP CRM
International Distribution
Clarify
COBIT
Business transformation
Agile Methodology
ADOBE

Entreprises

  • Antaes - Business Data Architect

    Genève 2017 - 2017 Consultant Senior Business Data Architect for SITA Communication in Geneva
    Develop Business Data modelling to support Business Service Management transformation strategy
    - Identify Business data information from different source systems and create common data model as referential
    -Support Entreprise transformation by reengineering company Business processes, data information and application
  • Antaes - Business Entreprise Architect

    Genève 2015 - 2017 Senior Consultant for SITA communication in Geneva
    Support ATI Cloud organization to deliver architectures benefits with digital transformation
    - review current process “Sales2Cash” and develop improvements plan with detailed roadmap
    - deliver functional and technical architecture plan based on Business priorities and Technical constraints
    - lead BSS/OSS transformation to support new Cloud model with Orchestration and Customer centric
  • Sword Services Suisse - Senior Business Consultant Architect

    Avenue des Baumettes 2015 - 2015 Consultant for Salt Mobile Communication in Renens (Switzerland)
    * Provide expertize in lean operation, transformation and Governance
    * Defining Architecture needs and future deliverables
    * Support B2C/B2B stakeholders for regineering core services for BSS/OSS platforms
  • Sword Services Suisse - Senior Business Architect Consultant

    Avenue des Baumettes 2014 - 2014 Consultant Business Architect Senior for NetCracker in Paris in order to develop best Business proposal during RFP due-diligence for the full BSS/OSS replacement of Bouygues Telecom applications with Nectracker solutions and best practices.
    - Lead program management from Business needs capture to Technical solution delivery
    - Deliver Business processes solutions based on tiers 1, 2 and 3 level of details
    - Validate Business and Technical transformation to deliver optimal benefits
    - Document keys deliverables to support Business decision
  • Orange - Entreprise Architect

    Paris 2007 - 2014 Entreprise Architect at Orange Communication - Renens (Switzerland)
    reporting to VP CTO to lead Architecture strategy, guidance & governance mainly for BSS transformation programs
    - build high level solution architecture according to company projects (full BSS + OSS)
    - develop architecture principles/guidelines and animate architects community inside and within Orange Group
    - maintain optimum business benefits that includes informational, organisational, processes
    - promote EA best practices and continuous improvements to enable architecture agility & evolution in steps mode
    -support Business stakeholders from initial strategic vision through final delivery and leverage on capability
  • Orange - Lead Designer

    Paris 2004 - 2007 Lead Technical Designer at Orange Communication - Renens (Switzerland)
    * Define high-level design of the platforms in the CRM domain
    * Define Business architecture standards & processes definition optimization
    * Support during E2E phases from analysis to final delivery
  • Orange - Lead Architect

    Paris 2004 - 2008 Lead Architect at ORange Communication - Renens (Switzerland)
    define functional & Technical design for BSS platforms and integration strategy (web, crm, billing, erp, retail)
    - deliver IT roadmap with projects guidance, mentoring of the business and system analysts
    - provide documentation on IT system overview, processes based on architecture standards & guidelines
    - ensure alignment with Orange Group & industry standards on recommendation and implementation of best practices on
    design and architecture guidelines
  • Orange - Manager Customer Care and Billing

    Paris 2000 - 2004 Manager Business Analyst CCBS at Orange Communication - Renens (Switzerland)
    - Manage team of 14 Business analysts in charge of implementation; and evolution of CRM and Billing applications.
    - Capture Business roadmap to prepare roadmap evolution on existing packages and
    coordination with external providers
    - Process definition, monitoring and optimization of standard processes used by Sales, Care, Billing, eCare,
    retails domains
    - Identify and promote change of technology roadmap evolution needed to support new
    products, offers and software evolutions/innovations
    Marketing Product Definition Senior Aug 1994 to Aug2000
    Amadeus Communication - Sophia-Antipolis
    - defining product and standards changes from initial requirement, analysis, development and testing for the maintenance of
    Airlines Schedules, Inventory and Ticketing information's.
    - representing Amadeus in Airlines and IATA committees for approving new standards definition shared within the industry.
    - deliver effective communication and training to various stakeholders between Global Distribution system and Airlines
    operators
  • Amadeus Communication - Senior Marketing Product Definition

    1997 - 2000 * Lead definition and implementation for product and standards changes from initial requirement, analysis, development and testing for the Airlines Schedules, Inventory and Ticketing.
    * Lead representative in Airlines and IATA committees for validating and approving new standards and rules shared within the industry.
    * Responsible for communication and training to different stakeholders to make sure smooth implementation between different Global Distribution and Airlines systems.
  • Amadeus Communication - Team-leader Operation

    1994 - 1997 * Lead and manage team of 14 data-base agents for operational support by 24/7.
    * Define process definition and optimization for continuous improvements and automation of recurring errors correction for the airlines schedules maintenance.
  • Amadeus Nice - Lead Functiona data-base and operational support

    Sophia Antipolis 1990 - 2000 Amadeus Communication - Miami and Sophia-Antipolis
    - Capture and validate functional capability of new product for Global system distribution for the Airlines ;
    - Lead team of functional analysts to ensure production roll-out and support
    - Identify root cause for error messages and implement generic solution for correction
  • Amadeus Communication - Data-base Specialist

    1990 - 1994 * Data-base agent for maintenance of Airlines Information, Schedules & Availability's Messaging within Production systems
  • Amadeus Nice - Senior Product Definition

    Sophia Antipolis 1990 - 2000 Lead and defining product and standards changes from initial requirement, analysis, development and testing for the Airlines Schedules, Inventory and Ticketing.
    Representing Amadeus in front of the Airlines and IATA committees

Formations

  • EGILIA Learning

    Paris 2014 - 2014 Certification of Business - COBIT 5

    COBIT 5 for Entreprise & Gouvernance Management (Egilia)
    management thru 2e2 control on risks, values, benefits, deliverable, capability
  • Ecole Nationale Supérieure Des Télécommunications

    Paris 2011 - 2011 Overall Architect / Architecte des métiers d'entreprise

    Governance, strategies for architecture roles (nework, it, strategy, risks, business)
  • INFATH

    Nice 1989 - 1990 Brevet de Technicien Supérieur

    Certification of Professional services for Tourism & IT services
  • INFATH / CFTH (Nice)

    Nice 1989 - 1990 Technicien supérieur de Tourisme et Informatique

    INFATH, Nice
  • ESOAT

    Agen 1988 - 1989 Military Service sportive section high level for Rugby (Annexe bataillon Joinville, ESOAT Agen) Rugby player (French vice champion military)
  • Lycée CALMETTE

    Nice 1986 - 1987 Baccalauréat 'D'

    Baccalauréat 'D' (Technical qualification for Science & maths

Réseau

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