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Jean-Emmanuel FIOLET

Colombes

En résumé

I started my IT experience in 2001. I worked as an application developer, team leader in CRM solution for different companies. I joined Oracle in 2008, specializing in the implementation of Oracle’s CRM Applications. Since I have worked in different roles like technical consultant, technical support of integrator in CRM Solution (Siebel, Oracle CRM OnDemand, Oracle Sales Cloud).

Entreprises

  • Oracle France - Ingénieur Conseil

    Colombes 2008 - maintenant I have successfully supported several Oracle Customers in implementing and customizing their CRM solution using Siebel 7, Siebel 8 or their CRM cloud implementation using Oracle CRM Ondemand or Oracle Sales Cloud.
    I have worked in diverse industries, including banking, Insurance and Telecom industries. I have worked as Technical Expert but also brings strong skills and experience, coordinating the project activities between the implementation team and customer development team.

    My experience includes:
    • Installing, Patching, Maintenance for the Siebel application
    • Implementation and customization of CRM Application (Siebel, Oracle CRM OnDemand, Oracle Sales Cloud)
    • Report Development for marketing team using Oracle Business Enterprise Edition
    • Interface development between CRM application and thirds party systems using java, C#
    • Web Application Development using Html, css, javascript, php

  • Capgemini - Ingénieur Conseil

    SURESNES 2007 - 2008 Ingénieur conseil CRM Siebel.
    Implémentation de l'application Siebel chez la MAIF.
    Responsable de l'équipe en charge du développement des interfaces entre Siebel et le reste du SI.

  • Segespar IT Service - Chargé d'étude et de projet

    2005 - 2007 En Charge du développement des applications pour les commerciaux et le marketing pour le Crédit Agricole Asset Management.

  • Efrontech - Ingénieur Conseil

    levallois perret 2003 - 2005 Ingénieur conseil CRM Siebel.
    Implémentation des solutions CRM chez PREVOIR, Crédit Lyonnais Asset Management et au Crédit Agricole Asset Management.

  • Accenture - Ingénieur Conseil

    Paris 2001 - 2003 Consultant conseil dans le domaine de la finance

Formations

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