Menu

Jean-Francois PETIT

Fontenay sous Bois

En résumé

Je suis de retour en France depuis bientot 2 ans avec ma femme et mes deux filles. Auparavant, nous vivions en Australie, nous avons passé 4 ans la bas, c'etait une superbe experience.Mon BTS de commerce internationale et d'etre bilingue en anglais m'a permis d'obtenir un CDI chez VWR France au sein du dpt EXPORT dans lequel je m'epanouis complètement d'un point de vue professionel. .

Mes compétences :
Diplomé du IATA
technical support
general support
Sea Freight
Logistics
Call Handling

Entreprises

  • VWR International - ASSISTANT LOGISTIQUE EXPORT

    Fontenay sous Bois 2012 - maintenant Traitement des commandes intercompagnies VWR Asie Pacifique et envoi de ces dernières par transport maritime ou aerien de nos produits chimiques dangereux ou consommables de laboratoires.

  • VWR France - Export Logistic Assistant

    2012 - maintenant Inventory of exports parcels and paletts every 6 months on site and off site.
    Export logistics reclamations handling.
    Sea freight shipments creation according to IMDG dangerous goods compatibility rules.
    Organisation of FCL containers and/or LCL sea shipments and/or Air Passenger/Cargo shipments of dangerous chemicals for our different warehouses worldwide.
    Creation of all documents required for air or sea shipments worlwide to provide to our forwarders.

  • Bay Village Tropical Retreat - Receptionist & Porter

    2009 - 2011

  • Bay village - Receptioniste

    2009 - 2011 mon travail consite a acceuillir tous nos residents de maniere la plus appreciable possible en repondant a toutes leur questions par rapport a Cairns et notre superbe region tropicale du nord de laustalie.

  • Black & White Taxis - Taxi Driver

    2007 - 2009

  • Crucial Technology Europe - Sales & Support Agent

    2005 - 2007 Inbound Calls, Customer Emails and online technical support
    Compatibility advice on RAM sticks & FLASH cards
    Organising warranty replacement/refunds
    Trouble shooting/Technical enquiries
    Taking orders/tracking orders
    Up selling, cross-selling
    Sales Quotes

  • TeleTech - Lead Agent - Proctor & Gamble

    Englewood 2004 - 2004 Lead Agent - Proctor & Gamble France & Benelux

    Training new members of staff
    Technical and general support
    Reporting and Administration
    Dealing with complaints
    Inbound calls
    Outbound calls (Surveys, Courtesy calls, promotion calls)
    Organising campaigns and setting targets with the client
    Attending and organising meetings

  • TeleTech - Account Manager- Proctor & Gamble

    Englewood 2000 - 2004 Account Manager - Proctor & Gamble France

    Inbound calls - customer service
    Outbound calls - retention calls for existing customers, customer surveys for new customers, promotion calls, and sales calls
    Administration - organising installation of laundry pumps to customer sites from start to finish.

  • Bonne Auberge - Barman

    2000 - 2001

  • Bonne Auberge - Kitchen Porter

    2000 - 2000

  • French Military Service - Transmetteurs

    1999 - 1999 Transmissions Regiment Thionville , France

  • Thomson Video Glass - Quality Assurance Technician

    1998 - 1998

Formations

Réseau

Annuaire des membres :