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Jean-Guillaume FONTAINE

Casablanca

En résumé

Solid experience in the network and IT in an international environment, managed challenging IT transformation projects.
Developed and maintained trustful relationships with internal and external stakeholders.
Problem‐solving and customer oriented.
On several challenging projects including the enhancement of network architecture, installation and move data centers, Internet on the cloud and Office 365.

Mes compétences :
Gestion de projets
Gestion de réseaux informatiques
Anglais technique IT
ITIL Foundation V3

Entreprises

  • Nexans - Network Delivery Manager

    Casablanca 2007 - maintenant Managed the relationships with British Telecom
    - Budget of 12 M € - 38 countries - 150 sites - 7 projects / year
    - Planned and coordinated telecom projects during the evolution of the architecture (integration,
    moving and closing of entities, migration to new technologies (ex: Zscaler internet on the cloud)).
    => Defined customer needs, calculated workload and budget.
    => Liaised with internal / external stakeholders and scheduled interventions.
    => Followed up project progress and analyzed deviations.
    => Launched purchase requisitions, ensured supplier risk management and applied contractual
    penalties when needed.
    => Set performance indicators and monitored Service Level Agreements (availability, continuity and
    network performance).

  • Alten - Project Manager

    Boulogne-Billancourt 2006 - 2007 Led Infrastructure DSL deployment project for French regions
    => Sized project with the help of the network architecture department.
    => Performed physical and logical engineering of MPLS networks.
    => Deployed and commissioned Alcatel’s routers, DSLAM and radio link.
    => Supported the NOC and technicians

  • AT&T - Telecom engineer + Project Delivery Manager

    Courbevoie 2000 - 2006 Telecom engineer IP/MPLS level 3
    2003 – Feb 2006
    Supported international customers (Lafarge, Nexans, Schneider Electric ...)
    => Brought technical expertise to locate and resolve network failures.
    => Anticipated customer needs (planning capacity ...).
    => Managed the customer relationship.

    Project Delivery Manager
    2000 – 2003
    Installed and maintained the frame-relay network in EMEA area
    => Moved network rooms (POPs).
    => Enhanced the architecture to optimize quality and costs.
    => Scheduled tasks and coordinated team.

  • IBM - Telecom engineer

    Bois-Colombes 1997 - 2000 Managed the IBM Global Network in France with 45 POP
    => Ensured the setup and maintenance of IDNX equipments
    => Selected and implemented the SNMP probes

Formations

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