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SELF EMPLOYED
- PROFESSIONAL TRAINER
2018 - maintenant
* Analyse de la demande et Évaluation des prérequis.
* Co Construction de la Formation avec le client et adaptation selon les méthodes internes
* Mise en place et suivi des procédures.
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Self employed
- Formateur et Conseil
Mumbai
2018 - maintenant
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SAJ
- F&B concept creation
2017 - maintenant
Concept Creation// Feasibility Study and market research/ Recipe Creation and menu pricing/ Architectural drawings/ Organization set up/ Administrative and operational process.
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SOCRATES RESTAURANTS
- Manager des Operations administratives et fonctionnelles
2015 - 2017
* Fonction : Création et mise en place du concept.
* Formation Théorique et Pratique des 30 employés recrutés pour le projet.
* Ouverture du projet et suivi des opérations quotidiennes.
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SOCRATES RESTAURANTS & COFFEE SHOP / UAE
- Operations Manager
2015 - 2017
• Brand Creation, Menu setup and Recipe,
• Staff recruitment and Training, Company rules and regulations set up,
• Suppliers selection and Negotiation and Cost control
• Following up on the construction and Civil works made by the contractor.
• Opening and Managing the Day to Day operations.
• Ensuring the Basic food Hygiene and PIC training to all the team members.
• Complying with hygiene and Safety rules of Dubai Municipality (leading to GRADE A record)
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AKI GROUP
- Manager des Operations Franchise du Fournil de Pierre
2014 - 2015
* Fonction : Revue des standards opérations et Mise en place des procédures
* Formation Technique et Pratique du personnel et Gestion des ventes et des stocks
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AKI GROUP/ FOURNIL DE PIERRE / UAE
- Operations Manager
2014 - 2015
• Managing 4 branches / Reorganizing the production dept. and Sequence of Service
• Creating new items and launching a new line of product
• Creating Brand awareness for the core products.
• Complying with hygiene and Safety rules of Dubai Municipality (leading to GRADE A record)
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DAMAC GROUP
- Manager des Opérations
2013 - 2014
* Fonction : Gestion et Contrôle de production et des pertes.
* Mise en place des standards d'opérations et normes HACCP.
* Formation et Gestion des 285 employés répartis sur 14 point de vente.
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DAMAC GROUP / AUTOMATIC REST. // UAE
- Operation Manager
2013 - 2014
• Managing 14 existing branches of a well-known food chain.
• Establishing and implementing usual standards of operations.
• Recruiting and training new employees and reevaluating the performance of the in house team along with the management of 285 members of staff.
• Organizing workflow process in production areas and implementing HACCP system
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BELHASA GOURMET / SEGAFREDO FRANCHISE/UAE
- Operations Manager
2008 - 2012
• Opening the franchise of SEGAFREDO ZANETTI ESPRESSO (3 outlets in 3 years)
• Recruiting, training and managing the entire team (growing every year)
• Establishing the company s rules and regulations, (hygiene and standards)
• Setting up a turnkey solution for each project ( from design to fit out to operations )
• Airport Outlets are generating an approx. Turnover 4 million Aed/year.
• Forecasting and increasing the sales by promoting the brand core products and its menus.
• Feasibility studies on new location and potential business increase.
• Complying with hygiene and Safety rules of Dubai Municipality (leading to GRADE A record)
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BELHASA GOURMET LLC
- Manager des Operations de Franchise SEGAFREDO
2008 - 2012
BELHASA GOURMET LLC. / * Organisation administrative et opérationnelle de l'ouverture de 3 unités.
* Recrutement, intégration et formation de nouveaux employés.
* Formation Théorique et pratique des 35 employés.
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AK ENTERPRISES
- Responsable de développement
2003 - 2008
Franchise LINA'S Sandwiches - * Organisation administrative et opérationnelle de l'ouverture de 2 unités.
* Formation Théorique et Pratique de 22 employés.
* Création et lancement de nouveaux produits.
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A.K ENTERPRISES / LINA'S SANDWICHES/UAE
- OUTLET MANAGER
2003 - 2008
• Opening LINA’S Sandwiches Franchise in U.A.E (2 outlets in 2 years)
• Managing two outlets in terms of set up , Fit out, organization and operation
Accountancy (Salary, Suppliers, Lease), Logistics, Marketing, Sub-Franchising
• Creation and implementation of new products, Selecting the suppliers.
• Forecasting and increasing the sales by promoting the brand core products and its menus.
• Recruitment, training and management of the employees, including PRO services.
• Implementing and controlling the respect of the Hygiene Policy, Safety rules, Internal rules and policy.
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INTERSOFT DUBAI
- SALESS DIRECTOR
2001 - 2003
• Office management
• Marketing, Sales, Programmer, Installer, Trainer, Consultancy.
• Target achieved in less then 1 year ( 1.4 M)
• For several products: POS SYSTEM, Card Printers, Time Attendance, Access control, Biometric solutions , (P I Electronics)
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INTERSOFT CO.
- Directeur Commercial & Formateur
2001 - 2003
* Vente de logiciel et matériel informatique.
* Marketing, Ventes, Programmation, Installation, Formation des utilisateurs.
* Conseil et mise en place du service après-vente.
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PI ELECTRONIQUE
- Technico -commercial & Formateur
1999 - 2001
Technico -commercial Formateur P I Electronics/ ZAC Courtabœuf /
* Programmation, Installation, Formation au système de gestion informatisé pour Restaurant et Boutique.
* Traduction et Mise en place des manuels de programmation et d'utilisation.
* Formation des Revendeurs sur les mises a jour du logiciel.
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PI ELECTRONIQUE /FRANCE
- TECHNICO-COMMERCIAL
1999 - 2001
• In the department Mémoria, DCS and Export
• Elaboration of contracts Terms and Conditions,
• In charge of programming the hardware and software
• Setting up the users manuals (French, English, Spanish)
• Training and supporting new colleagues.
• Support and assistance to the Resellers
