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Jérôme PICHE

MARCY-L'ETOILE

En résumé

Expériences successives :

Highly accomplished Executive Leader/Manager with domestic and international experience in operations, customer service and sales/marketing in in-vitro diagnostics. Extensive knowledge in infectious diseases. Adept at understanding interdependent technical and business relationships. Proven success in identifying growth opportunities, delivering differentiated products to market, and communicating value through integrated marketing programs and communication campaigns. Excellent interpersonal and communication skills, facilitating persuasive presentations and productive relationships with customers, partners and employees

Management
Gestion Service clients international/Support technique de niveau 2
Formation, Learning (en classe et à distance)
Gestion de projets
Vente et Marketing (local et international)
Application & Support clients (terrain & hotline)
Typologie de clients:
Laboratoires, Hôpitaux, Centre de Transfusion, Biologie
Aussi bien au niveau France qu'à l'international

Mes compétences :
Biologie
Chef de produits
Santé
Marketing
Support technique
International
Support Clients
Corporate
E-learning
Management
Biotechnologies
Gestion de produit
Innovation

Entreprises

  • bioMérieux - Global Commercial Performance - CVM & Commercial Operating Model Program Director

    MARCY-L'ETOILE 2016 - maintenant Lead Customer Value Management initiative at worldwide level to define a customer centric segmentation as well as related Operating Model for Sales, Service and Marketing activities in order to prioritize efforts, differentiate service levels; manage pricing strategy and set a marketing framework.

  • BioMérieux - VP Global Customer Service

    MARCY-L'ETOILE 2011 - 2016 Full responsibility for Subs and Distributors’ support all over the world: Training/Learning, Technical Complaint management, Contribution to product, services and solutions development.
    Management of a team of 100+ people based in France & US.
    Corporate & Transversal responsibilities for support and business initiatives.

  • BioMérieux - Training Director

    MARCY-L'ETOILE 2009 - 2011 In the Global Customer Service. With a team of 8 direct reports, management of the technical training activity of the company: Training of all subs and distributors around the world (60 000 hours of training yearly, 2000 participants from 100 countries). Implementation of distance learning technology to complement Instructor Led training sessions organized in France, US and at country level.

  • BioMérieux - Chef de Produits International - Global Marketing

    MARCY-L'ETOILE 2004 - 2009 From 2007 till 2009 in charge of the complete HIV product portfolio, whatever the technology (microplates, rapid tests, immunoanalyzers, molecular biology).
    From 2004 till 2007 in the Global Marketing in charge of the ToRC panel and HIV on the VIDAS and the newly launched VIDIA immunoanalyzer. Focus on marketing for products under development and existing products
    In addition to the Global Product Manager position, for 4 years in charge of the management of the development of new parameters on the VIDAS system.

  • BioMérieux - Chef de Produits France

    MARCY-L'ETOILE 2001 - 2004 Product Manager in the french subsidiary in charge of infectious diseases range of products (Immunoassays and Molecular Biology).
    Key account management.
    Marketing & Support.

  • Organon Teknika - Ingenieur Commercial / Application / Marketing

    1994 - 2001 Responsible for molecular biology, infectious diseases, blood culture and hematology.
    Activities: sales and marketing, application (installation, training and support)
    Type of customers, private labs, Hospitals and Blood Banks.

  • Direction des Approvisionement et des Etablissements Centraux du Service de Santé des Armées - Activité achat materiel

    1993 - 1994 During military service: In charge of defining requirements and managing tender process for surgical instruments supplies for opening a new military hospital. Awarded the French National Defense Medal.

  • Medgenix Biotechnie - Vente / applications

    1992 - 1993

  • Institut Pasteur - Technicien

    Paris 1991 - 1992 Technicien de laboratoire

Formations

Réseau

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