Menu

Jessica FRANÇOIS

Blagnac

En résumé

I am actively looking for a permanent position within the Aeronautics environment as Project Manager.

I have the ability to manage projects of various scopes in a cross-functional environment. I have a good analytical, conceptual and problem-solving approach. My previous experiences have given me the ability to face Airline customers and meet providers. I have a strong interest in launching communication projects in order to bring behaviors changing. I am target driven and keep a sustainable way of working with all stakeholders.

I have been graduated with a double Master’s degree, from an internationally focused Business School. My educational background provided me with an expertise in Management of Strategic Information and Business and Marketing strategies Development.

Both my educational and professional backgrounds have giving me a unique opportunity to acquire knowledge in various domains.

In fact, I spent 3 years in aeronautics, working for Airbus. I have evolved from an Operational area as Project Management Officer, to a Customer focused activity, in Customer Policy and Operations department. This choice has been driven by the willingness to participate in the company’s strategy to focus on Customer satisfaction.

Also, within my 2nd year of Master's specialization in Business and Marketing strategies' Development , I worked on employees’ responsibility towards corporate data, when facing social engineering. In a world ruled by information, I have always been interested in data protection, cyber security and innovation.

I am confident that my professional experience and my linguistic assets (French, English, Spanish) will be a major asset in any international environment.

Mes compétences :
Sphinx Software
Open Office
Microsoft Word
Microsoft PowerPoint
Microsoft Excel
Microsoft Access
opportunity management
management of a program/project
logistical support
high Planning and scheduling
SnagIt
Project Management
Performance monitoring
Microsoft Publisher
Microsoft Outlook
Customer Relationship Management
Blagnac Support
Biographies
Adobe Acrobat
UP3P
Shared Outlook
Business Intelligence
Marketing Communications
account database development
ISO 27001 Standard
Siemens Hardware

Entreprises

  • Airbus - Security Analyst

    Blagnac 2017 - maintenant => Creation of procedures and guidelines for on-boarding process:
    - Jira, Everbridge, Personnel Data Form, OCR, SiPass.

    => OCR management with Security officers (visitor management, partners and employees):
    - Create guidelines for Security Department and any other stakeholders,
    - Provide training in all Airbus Americas locations (Washington DC, Herndon, Ashburn, Miami, Wichita, Mobile, Atlanta)
    - Manage the online OCR helpdesk for OCR and train Security Supervisors
    - Manage the relationship between OCR and Airbus for Visitor Management and updates in features

    => Creation of Security Awareness Campaign:
    - Creation of Project Proposal for Security Awareness Training
    * Live awareness Training - Luncheons
    * Airbus TV: displaying Airbus Security commercials and posters
    * Travel Security Leaflets: create the content for Travel Security Leaflets and images for more than 20 countries involved in our daily travel habits, manage the contract with supplier (work in relationship with Procurement)
    * Newsletter: Creation of a quarterly Security Newsletter (updates on security department's major on-going topics, including important reminders of security protocols)

    => Creation of global security forms used between Airbus Americas sites and International sites for any request for physical access.

    => Standardization of badging processes with Airbus Americas to comply with Airbus policies in Europe.

    => Standardization of Sipass - Access Management System (Siemens) to comply with Airbus Security policies - Training ST 4203 Sipass Access Control completed.

    => Perform audits and surveys in all US locations to enhance Airbus Americas compliance to Airbus global Security policies (Run performance audits on Security Officers, run reports and evaluate statistics)

  • Airbus - Marketing Messaging Analyst

    Blagnac 2016 - 2017 Marketing Messaging:
    - Evaluate the consistency of Marketing messages, in PowerPoint presentations (1426 slides), compared to the company top messages and find solutions to improve the efficiency

    B2C (Passengers) market:
    - Segment the market into groups
    - Evaluate each group needs in terms of Analytical Hierarchy Process
    - Benchmark Airlines product strategy
    - Benchmark Passengers’ influencers
    - Develop strategies

  • Airbus Group - Customer Policy & Operations - Assistant Manager in apprenticeship

    Blagnac 2014 - 2016 - Strengthen the Customer relationship: creation and provision of customers biographies for sellers
    - Organizing events: Demonstration Tour of the A350 XWB in Asia, Americas, Middle East
    - Academic and Communication: Content Creation, setting up a schedule, PAO creation, setting up Invitations for speakers and participants, logistical support, creating satisfaction surveys, surveys analysis via Excel
    - Improved CRM: update customer databases in relation with all Business Units

  • Airbus Group - Program Management Officer - Manager's assistant (internship)

    Blagnac 2014 - 2014 - Support the management of a program/project through the application of project management processes, methods and tools
    - Provide qualitative and quantitative data to support discussions and decision making at Program Management Level
    - Planning and scheduling
    - Risk and opportunity management
    - Performance monitoring
    - Control and reporting, phase reviews
    - Communicate around project UP3P

Formations

  • ICD Toulouse, International Business School, Groupe IGS

    Toulouse 2011 - 2016 Master in International Business Development

    - International Product Launch
    - Export techniques
    - Custom duties and trade barriers
    - Trade Innovation Strategies and New Business Models negotiation Strategies: Managing Sustainable Innovation
    - International Marketing strategies (Blue Ocean Strategy Simulation)
    - Intellectual Property rights protection
    - International Contracts Law
    - International Corporate Taxes
    - Adapting to customers’ needs

  • ICD - Institut International De Commerce Et Distribution - Groupe IGS

    Paris 2011 - 2016 Master International Business Development

Réseau

Annuaire des membres :