Johan HERZOG

En résumé

Entreprises

• SAT Thermique - Production Operator

  Mery 2013 - maintenant AIX-LES-BAINS (France)
  - Building of Industrial Ovens, Furnaces and Tunnels for heating processes Industrial Ovens Manufactory
  

• Trigo Solutions - Quality and Logistic Inspector

  Nanterre 2012 - 2013 AIX-LES-BAINS (France)
  - Dimensional and quality control of customer's products
  - Analysis and correction of the Anomalies
  - Analysis of shipping issues and providing with a solution

• Willing Workers On Organic Farms - Travailleur Volontaire en Agriculture Biologique

  2011 - 2012 Longley Organic Farm, Inclover ...
  Australia, New-Zealand
  - Irrigation, field and crops rotation management
  - Use of automatic milking machines
  - Livestock management

• ACN Inc. - Customer Service Representative

  2010 - 2011 Phone Supplier
  AMSTERDAM (Netherlands)
  - Reception of incoming calls
  - Analysis of customer's needs and providing them with a solution
  - Customer's database management

• Fujitsu - Quality and Development Trainer

  Asnières sur Seine 2010 - 2010 Computer Provider
  LODZ (Poland)
  - Setting of an Intranet documentation concerning handling international Business customers
  - Providing trainees with a full formation of products and processes
  - Following of acquired knowledges in working environment

• Stream Global Services - Customer Representative

  Angers 2007 - 2010 Business Process Outsourcer
  AMSTERDAM (Netherlands)
  - Reception of professional incoming calls and emails
  - Analysis of computer issues of customers
  - Plan of onsite intervention

Formations

• Lycée André Argouges BTS Communication et Industries Graphiques

  Grenoble 2001 - 2007 BAC PRO et BTS Communication et Industries Graphiques
  
  Etudes et Réalisation de Produits Graphiques et Imprimés:
  A partir des éléments fournis (cahier des charges, maquette, dossier de fabrication, éléments informatisés, forme imprimante…), être capable d’analyser ceux-ci et de mettre en œuvre les moyens techniques nécessaire à leurs réalisations.
  Assurer la maîtrise de la mise en page et de la préparation du support de communication.

Réseau

• Georges HERZOG