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Jose Alberto CRUZ CARRILLO

Mexico D.F.

En résumé

A high achieving, self-starting aviation professional, with over 7 years’ experience as a ground operations supervisor. I am reputed for my effective management and commitment to excellent customer service, quality control and safety which has resulted in operational and service improvements for my employer. Having spent most of my professional life working in airports from small hubs to larger one, I am an eloquent communicator, fluent in 3 languages; English, Spanish and French.

Recognized as a motivational leader, I am capable of developing high performance teams that leverage perspectives on current and future problems thereby expanding business opportunities and subsequently increasing avenues for revenue. I have been privileged to be part of ambitious projects that have increased brand visibility. My competencies include general management, safety, security, operational improvement initiatives, emergency response, customer relations, regulatory and environmental compliance. My versatility in fast paced environments can be attributed to my wholesome embrace of reporting culture, risk assessment and anomaly management to improve work efficiency and solve problems.

In addition, I am a fervent traveller who spends time in Asia, America and Europe interacting with people, challenging my world view and learning new cultures to improve my social skills.

To find out more, kindly do not hesitate to connect with me or send me an InMail alberto.cruzcarrillo@gmail.com

Mes compétences :
Public Relations
Managerial Skills
Microsoft Office

Entreprises

  • Aeromexico - SUPERVISEUR D'ESCALE

    Mexico D.F. 2012 - maintenant AEROMEXICO - AEROPORT INTERNATIONAL DE PARIS CHARLES * Chef de projet opérationnel lors du changement de flotte Dream Line B787
    * Management de l'équipe opérationnelle (7 personnes) ;
    * Gestion et organisation du travail des fournisseurs et des partenaires ;
    * Service clientèles ;
    * Formation du personnel aéroportuaire à l'ouverture de l'escale Aeromexico à
    Amsterdam
  • Aeromexico - AGENT D'ESCALE

    Mexico D.F. 2008 - 2012 AGENT D'ESCALE AEROPORTUAIRE - AEROPORT INTERNATIONAL DE PARIS CHARLES DE GAULLE
    * Enregistrement / Embarquement des passagers ;
    * Comptoir billetterie et gestion des vols + bagages
  • Aeromexico - Duty Manager

    Mexico D.F. 2008 - maintenant
  • Air France - AGENT D'ESCALE

    Roissy CDG 2002 - 2008 * Enregistrement des passagers /embarquement ;
    * Comptoir correspondances/billetterie/gestion du vol/ service bagage ;
    * Utilisation des logiciels propres à l'industrie Aéronautique
  • HOTEL KRYSTAL CANCUN - CHARGE D'ACTIVITES SOCIALES

    1997 - 1999 * Mise en place d'activités journalière pour les clients ;
    * Organisation et logistique d'événements
    * Relations publiques
    FO RMA TION

Formations

  • Université Autonome Metropolitaine (Mexico City)

    Mexico City 1999 - 2003
  • Université Autonome Metropolitaine (Mexico City)

    Mexico City 1999 - 2003 Licence communication sociale

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