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Dmg Mori
- Coordinatrice SAV
2017 - maintenant
En collaboration avec le service Hotline - 11 experts, superviser une planification optimale des interventions sur Machine-outils des 70 techniciens Electro/Mecano sur la France.
Gérer et Suivre les dossiers de garantie Machine avec les usines en Europe et au Japon et établir la facturation interventions sous garantie aux usines.
Extraire les données de résultats d'activité, analyser et établir la présentation mensuelle du rapport d'activité du SAV. Gérer et suivre les indicateurs de performance. Etablir les statistiques d'analyse pour le service après-vente.
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The Walt Disney Company France
- Pilote de Flux
Chessy
2015 - 2015
. Intégrer et gérer les campagnes promotionnelles dans le système de la demande pour les acteurs de la Grande Distribution. Mise à jour régulière des prévisions de ventes. Gérer les niveaux de stocks et les stocks Tampon. Créer et gérer les codes produits sur SAP
. Coordonner les actions du Trade, des KAM, et de L’ADV et suivre la logistique.
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Sanofi
- Responsable service client
Paris
2010 - 2014
. Superviser la planification et l’optimisation des flux entrants et sortants des produits et assurer les priorités de productions - Plan directeur de production et Planification à Long Terme
. Gérer les crises « produits » et arbitrer les priorités en relation avec la Direction Commerciale
. Suivre les variations Stocks/Ventes et réajuster les tendances Prévisions Vs Réalisé.
. Participer aux comités de pilotage des transferts d’activités et maintenir
la performance du service client dans un contexte de fermeture d’usine et de plan de bascule des clients et des marchés sur sites receveurs.
. En tant que chef de projet pour le département logistique, participer au cahier des charges du transfert des activités du site et gérer les transferts des produits finis, inter-sites, matières premières et consommables sur les autres sites receveurs du groupe
. Calculer, définir et planifier en collaboration avec la Production, la Direction commerciale et la Logistique Centrale groupe les stocks sécurité.
. Assurer un support permanent aux départements Production, Assurance Qualité, Affaires règlementaires, finance et logistique centrale groupe et les prestataires du site
. Rendre compte à la Logistique Centrale Groupe des niveaux de stock
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Sanofi
- Demand Planner
Paris
2010 - 2012
Analyse and consolidate the commercial demand on a range of products on a monthly
basis in order to build the industrial and commercial scheduling for the production unit.
- Make recommended adjustments to forecast and inventory targets based on changes in
demand and market trends.
- Lead S&OP meetings and report to Sales, Central Supply Chain, Production, Finance and QA
- Manage export orders and sales administration respecting customer specifications and
requirements and international trade rules (incoterms, customs...).
- Prepare and analyse KPIs. Detailed reporting of the KPIs to the Site Director, Industrial
Affairs Sales Management, Quality Assurance and Central Supply Chain Management.
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Sika France
- Executive assistant - Sales Department - Distribution
Paris Cedex 13
2008 - 2008
Prepare and write the Sales Force (KAMs) presentations for the Distribution Business Unit
Sika France - Manage and follow up the sales figures and backward discounts for the Distribution clients
Construction Industry - Prepare the customer sales statistics and establish dashboards of monthly activities to be
sent to the Distribution Clients. Send monthly report in English to the Financial HQ in Europe.
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Sanofi
- Export sales assistant
Paris
2008 - 2009
Optimise the management of finished goods stock level on a monthly basis.
- Responsible for the delivery schedule of the finished goods order portfolio respecting the
acknowledged lead time (evaluated by KPIs).
- Full sales administration of export orders from creating, billing and shipping - with regard
to incoterms, custom requirements and customer specifications.
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Radiall
- Sales Assistant
ROSNY SOUS BOIS
2006 - 2007
Issue quotations for the distributors in a dedicated Area (South Africa, Middle East and
RADIALL East Europe Area).
Components - Manage export sales administration for the Indian and Brazilian subsidiaries. Clearance
Manufacturer and update of the financial backlog. Set up a work procedure for the financial flow by
letter of credit.
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Sanofi
- Export commercial assistant
Paris
2005 - 2006
Ensure scheduling of the order portfolio.
SANOFI CHIMIE - Manage all shipments of finished goods in respect of international trade rules and customer
API Manufacturer specifications and/or special requirements.
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Henkel
- Area Sales Manager
Düsseldorf
2000 - 2003
*Negotiate and develop win-win business partnerships with clients
*Leverage strong field presence to conduct ongoing analysis of customer requirements
HENKEL-LOCTITE identify potential applications for manufactured electronic components.
Industrial - Develop customer loyalty through consistent quality of products and services.
Adhesives Manufacturer - Responsible for the control of customer manufacturing processes and technical feasibility.
- Price proposals and negotiation. ;
- Report regularly in English to American and European units and management teams on new and
ongoing projects.
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The Dexter Electronic Materials - Hysol
- Paris Office Supervisor
1988 - 2000
*Management of French operations with total autonomy on administrative and managerial levels
- Stock management for 25 key accounts. Plan and schedule deliveries based on customer
and market requirements.
The Dexter Corporation - Set up and manage stock consignments for the top five key accounts. Collect Key account
Industrial Adhesives production scheduling, analyse and optimise the delivery schedule by sea containers.
Manufacturer - Apply and verify export procedures: documentary credit, incoterms, customs...
- Problem resolution and litigation management. ;
- Negotiate with road and air carriers' deadlines and quality service (cold chain compliance, Quality
norms and security).
- Manage and ensure good daily running of the office. ;
- Supervise French subsidiary accountancy, insurance, tax contributions, accounts
consolidation with European headquarters based in Munich.
- In collaboration with the local accounting firm manage Human resources: work contracts,
holidays and social laws.
