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Karold ITOUA

Nanterre

En résumé

Polyvalent, i come from marketing, communication and commercial formation.

If you want to exchange or to know more about my professional profil, don't hesitate to contact me.

Thanks a lot for your attention.

Mes compétences :
Marketing
Négociation
Management
Commerce
Nouvelles technologies
Business
Mode
Web 2.0
Politique
Montage vidéo
Adobe Illustrator CS6
Microsoft Office
Adobe Photoshop CS6

Entreprises

  • AXA en France - Customer relationship management

    Nanterre 2017 - maintenant In the International automobile area

    -Receiving, qualifying and analyzing customer complaints and needs
    -Management of client files (From opening to closing of the file)
    -Find the right solution for your needs
    -Identify and contact providers in the client's country of residence

  • DASWISH.COM - BLOGGER

    2016 - 2016 www.daswish.com

    Daswish is a Music blog which talk about Rap Pop R&B US and French actuality. The blog are focused on urban international culture and share the passion of its readers. News, Videos, old school music and report to read.

    Mission:
    •Responsible for editing and content integration
    •SEO
    •Optimization of picture and texts
    •Optimization and Production of video for the site and for the youtuber
    •Analyze of the results and production of goals on Google Analytics and Adwords
    •Community Manager
    •Competitive Intelligence national and international
    •mailing and newsletter

  • Santédiscount - MARKETING/CUSTOMER SERVICE ASSISTANT

    Montrabe 2015 - 2015 •Community Management
    •Order management, feedback of customer on the internet and by telephone
    •Satisfaction surveys analysis and newsletters to subscribers
    •Making newsletter
    •Building a portfolio of partners (communication relay with websites bloggers and influencers)
    •Manage online accounts of EBay and Amazon websites
    •Creation of new references products brought to the site
    •Management of information and data

  • Decathlon France - DEPARTMENT MANAGER ASSISTANT

    Villeneuve d'Ascq 2013 - 2014 •Management Team
    •Management of commercial policy
    •Analysis of results
    •Competitive intelligence
    •Customer Advisor
    •Administrative and commercial management
    •Establishment of a Customer portfolio
    •internal and external merchandising of department
    •Community management of the department

  • Sites et Paysages de France - MARKETING ASSISTANT

    2012 - 2012 •Design and updated documentation and media communication
    •Conducting market studies
    •Update website
    •Community Management
    •Competitive intelligence

  • Association Radio Activ Toulouse - PRESIDENT

    2012 - 2015 •Team Management
    •Responsible for event project
    •Responsible Partnership
    •Developing Digital strategy and marketing
    •Community Management
    •administrative management and reporting
    •Management Financial of the association
    •Design and updating of documentation and media Communication
    •Promotion Management (Showcase) to national and international artists

  • celio* - MANAGER ASSISTANT

    Saint Ouen 2009 - 2010 •Team management
    •Orders and inventory management
    •Ensure the development of turn over and performance indicators
    •Retain customers
    •Internal and external merchandising following the CELIO process
    •Administrative management

  • ESPINET VACANCE - COMMERCIAL ASSISTANT

    2009 - 2009 •Establishment of a Customer portfolio
    •Building of various internal and external communications media
    •Conducting market studies
    •Field prospecting and by telephone
    •Community Management
    •Support the various missions of customer service
    •Information Management and Data (about customers and partners)

Formations

Réseau

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