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Kim I.

CHATOU

En résumé

Focusing on customer and B2B market, I like to develop the business and value-added services.
I have +20 years hands-on experience in telecom market (Bid management, Consulting, CCaaS, UCaaS, VoIP, Telco IP network, Cloud offering), in various international groups.
Based on my main competencies: Consulting, Bid management, Network engineering and VoIP solution, I have an excellent technology, business and market drivers understanding.
I'm experienced in:
. Solutions: Omni-channel CCaaS, UCaaS, VoIP, Security system, Cloud IP network.
. Presales: Omni-channel Contact Center, Unified Communication, VoIP Telephony
. Consulting: Digital transformation, implementation of VoIP and Skype For Business.
. Product marketing: Cloud offering, Product presentation, User experience, Mobile app, Roadmap, KPI
. Market analysis: Benchmark, Targets-Opportunities, Ecosystem-Partnership, IT Analyst interface.

Mes compétences :
Etudes de marché & Analyses de concurrences
Ingénierie réseau et télécommunication
Développement produit et logiciel
Ingénierie Avant-Vente & Chef de projet
Bid management

Entreprises

  • ODIGO - Senior Bid Manager

    2019 - maintenant Odigo (Capgemini brand): Omni-channel Cloud Contact Center solution provider (CCaaS)
    Senior Bid Manager
    Bid management in coordination with sales team: RFI, RFP, RFQ
    Sales force support in the context of business and international development
    Omni-channel solution architecture, services, network and ecosystem definition
    Solution presentation to customer and prospect
    Interface with Product, Marketing, Delivery and Technical support teams

  • Cirpack - Product Marketing manager

    Paris 1999 - 2019 Cirpack startup 1999-2005: Chef de projet SW, Ingénieur d'Affaires, Chef de projet Avant-Vente
    Thomson - Technicolor: 2006-2012: Chef de projet Avant-Vente, Responsable Produit
    Cirpack 2013 - Mars 2019: Responsable Produit, Product Marketing manager

Formations

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