Laila ZIBAOUI

En résumé

Entreprises

• Moroccan Bank of Trade and Industry - Private Account Manager

  2010 - maintenant * Help customers and advise them according to their needs and their economic and social situation ;
  * Maintain and manage an assigned portfolio of 3000 Trade customers «Corporate & commercial customers» ;
  * Identify, solicit and acquire new customers ;
  * Perform various bank transactions such as transfers, deposit and stop payments by account holders;
  * Coordinate with various departments and ensure good relationship with customers;
  * Provide customers with all required account services such as making loan payments and managing deposits and withdrawals;
  * Ensure customers information to be confidential and instilled confidence to customers on same;
  * Provide solutions to issues and inform customers in a verbal or a written form;
  * Coordinate with various teams and ensure achievement of optimal level growth;
  * Compile a weekly, monthly trade sales report about achievements.
  
  HIGHLIGHTS OF QUALIFICATIONS AND SKILLS:
  
  * Admirable experience in working as a Private Account Manager in a bank;
  * Remarkable ability to manage wholesale accounts;
  * knowledge of commercial real estate, finance and partnership law;
  * Amazing customer service and communication skills;
  * Proficient in working on various Microsoft application products

Formations

• National School Of Trade And Management (Settat)

  Settat 2010 - 2011 Masters Degree
  
  Financial Engineering in Accounting and Tax

• National School Of Trade And Management (Kénitra)

  Kénitra 2005 - 2009 Bachelors Degree
  
  Financial Management and Accounting

Réseau

• Guerin Dos Santos CORALINE

• Zineb PENOT