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Laure MACQUET

Courbevoie

En résumé

Pas de description

Entreprises

  • Groupon

    Courbevoie maintenant
  • Accenture - Junior Consultant CRM

    Paris 2012 - maintenant
  • Groupon Citydeal - Business Developer Customer Service

    2011 - 2011 • Prepared on a daily basis and improved the CS Dashboard by identifying new performance indicators, enabling crew chiefs to better manage their teams
    • Conceived training supports and gave training to 90 call centre agents
    • Conception of new software in collaboration with the Software Developer team to manage the requests for refund. As a result, the delay for processing requests was reduced from 10 to 5 days and no information was lost anymore


    5-month-long experience
  • KPMG - Junior Auditor

    Courbevoie 2010 - 2011 Achievements of several accounts closing audits for various companies (Rexel, Groupe les 3Suisses, Inbev…)
    • Assessed intern control regarding such sections as capital assets, suppliers, customers, cash, consolidation package and equity within teams from 2 to 10 people
    • Participated in the validation of the annual report through conducting tests
    • Learned how to work under strong pressure and with utmost rigour together with developing time-management skills

    4-month-long experience
  • Lu Kraft Foods - Member of the Product Availability Team (Supply Chain)

    2010 - 2010 • Displayed the production of 6 factories (French and Czech) through the European network
    • Planned the production of 2 factories in Czech Republic
    • Management of overloading (activity and stock)
    • Analysed the daily level of service and the risk of stock shortage

    6-month-long experience
  • Nicolas - Wine boutique manager

    THIAIS 2009 - 2009 • Sales, advising customers, stock and delivery management, setting up promotional operations
    • Achieved a turnover of 47,000€ during the internship and won the summer inter-stores competition (sales volume of champagne bottles)

    3-month-long experience
  • Kepak Group (Cork - Ireland) - Worker on produce-lines

    2007 - 2007 Worked on different produce-lines such as frozen-burger packing, convenience foods preparation and packing

    2-month-long experience

Formations

  • Aston Business School (Birmingham)

    Birmingham 2011 - 2012 Master in Strategy and International Business with distinction

    Master dissertation : Entry mode choice for e-commerce businesses : a multinomial logit approach
  • EDHEC

    Lille 2008 - 2011 Master in Management

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