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Laurent COURTOIS

PUTEAUX

En résumé

Laurent Courtois, since July 2015, is currently a Sr. Consultant (Black Belt) within Verizon's Lean Six Sigma initiative. During this two year assignment, he is responsible for improving the processes that generate revenues for Verizon Enterprise Solutions. In this role, Laurent works with leaders and their teams from sales and operations to identify, analyze and validate root causes; and implement improvements that have direct impact on customer experience, sales productivity and revenue realization.

Before assuming his current position, Laurent was Client Partner (Retail Vertical) for Verizon Enterprise Solutions, responsible for the global sales and revenue growth for a top International Luxury retail group. Results were a full transformation of our relationship including a yearly double digit growth of Revenue since 2011 (2014 VES President’s Club award).

Over 20 years of experience in telecom engineering and strategic account management within the IT & Telecommunication sectors specializing in global, complex integration solutions

Mes compétences :
Cloud
COMPUTING
Grands comptes
Infogérance
International
Manager
Network
Outsourcing
Sales
Sales manager
Telecom
Virtualisation
Virtualization

Entreprises

  • Verizon - Sr Consultant - Verizon Lean Six Sigma

    PUTEAUX 2015 - maintenant

  • Verizon - Client Partner

    PUTEAUX 2011 - 2015 Worldwide account responsibility for the global sales and revenue growth for a top International Luxury retail group.
    Awarded 2014 President's Club

  • T-Systems - Deutsche Telekom Group - Account Director

    2008 - 2011

  • CABLE & WIRELESS - Global Account Manager

    2002 - 2008 · Full Profit & Loss responsibility for the account
    · Report fiscal and forecasted margin / revenue figures
    · Establish strategic direction and detailed account development plan for all of Account international activities
    · Influence competitive strategy and supplier decisions
    · Execute contact strategy plan
    · Provide direction and support to International sales team members
    · Development of successful working relationships within the organisation and third parties

  • VERIZON Business - Technical Sales Consultant

    PUTEAUX 2000 - 2002 Global Technical Sales Consultant (Mar 2000 - Nov 02)

    · Manage pre-sales team in charge of PPR and Agilent
    · Conduct technical dimensioning sessions to grow the accounts
    · Customer driven, sales focused maximizing data, Internet and e-business sales

  • 9 TELECOM - Systems Engineer

    1998 - 2000 Managed network design, planning and optimization consulting studies
    Developed innovative customer facing content across 3 key product & services portfolios

    Major accounts - EMEA

  • SAFRAN (SAGEM) - Systems Engineer

    Paris 1992 - 1998 Systems Engineer (August 92 – July 98)

    · Technical training and seminar for customers and business partners
    · Competitive analysis
    · Optimization of network design planning and presales support

    Region
    · Asia area business partners (Subsidiaries & Value Added Resellers) (March 96 – July 98)
    · Southern Europe subsidiaries and VARs (August 94 – February 96)
    · French key accounts (August 92 – July 94)

Formations

  • Ecole Supérieure D'Ingénieurs En Informatique Et Génie Des Telecommunications (Avon)

    Avon 1989 - 1992 ESIGETEL 1992 - Engineer (Fontainebleau – Master’s degree in Engineering – Graduate school of Computer Science, Networks and Telecommunications)

  • Université Paris 12 Val De Marne

    Creteil 1987 - 1989
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