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Laurent SIRAPONIAN

LILLE

En résumé

Mes compétences :
TCP/IP
Streaming Media
Domain Name Server Protocol
troubleshooting of LAN and support
reliable customer service experience
people skills
manage multiple projects
hardware troubleshooting
Wireshark
Windows 2008R2
Web Services
VMware
UNIX Free BSD
Technical Support
Secure Socket Layer
Sales Assistance
SAS Statistical Package
Router
Quality Assurance
Project Management
Pre sales
Novell Netware
Norton AntiVirus
Network Design and Troubleshooting
Microsoft Word
Microsoft Windows XP
Microsoft Windows Vista
Microsoft Windows NT
Microsoft Windows 2003 Server
Microsoft Windows 2000 Professional
Microsoft Windows
Microsoft Project
Microsoft PowerPoint
Microsoft Outlook
Microsoft Office
Microsoft FrontPage
Microsoft Exchange Server
Microsoft Excel
Microsoft Access
Mac OS X
Linux Red Hat
LAN/WAN > WAN
LAN/WAN > LAN
JIRA
Installation
IPX/SPX
IOS
IBM OS/2
HTTPS
HTTP
FTP
Eroom
Ensured Support
Dynamic Host Control protocol
Curriculum Development
Certificate
Central support liaison
Appletalk
Agile
ARP

Entreprises

  • Cloudware - Support Technique

    2017 - maintenant Support Technique Email / Telephone / Chat / Twitter CDN
  • Conviva - Client Support Engineer

    2012 - 2017 Support Technique via email / Salesforce guru
  • Cisco - Program Manager

    Issy les Moulineaux 2011 - 2012 En charge du processus d'exchange de routeur pour un departement de Cisco

Formations

  • ESIEA

    Paris 1988 - 1994 Ingenieur Informaticien

    Passion pour l'interconnection des ordinateurs et le monde reseau / Internet

Réseau

Annuaire des membres :