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EQUAL PHONE
- Production Manager
2010 - 2011
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FREELANCE
- FREELANCE
2009 - 2010
Secretarial works and translation
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QATAR AIRWAYS
- Executive Secretary to Area Manager
Paris
2002 - 2008
* Assisting Area Manager in the day-to-day functions while promoting high standards of corporate values through correspondence, telephone and personal contacts. ;
* Assisting Area Manager in his project works assigned by HO. ;
* Coordinating with various departments and outstations on behalf of Area Manager about Procedures, Contracts, station/staff queries, needs, procurement issues and follow ups.
* Arranging conferences, preparing meetings' logistics (material, reports, etc.), drafting minutes and circulating to all concerned.
* Coordinating closely with station staff and working effectively on team to actively contribute to the accomplishment of station goals.
* Ensuring all Company outstations policies and procedures are being implemented.
* Keeping close coordination with Head Office to enable smooth communication between different station departments and the Head Office.
* Monitoring and preparing several monthly reports: excess baggage waiver, FOC tickets, cabin upgrade, etc. for submission to Head Office.
* Handling FFP (Qatar Airways loyalty programme) at station including passengers' enrollment, follow up with FFP Dept at Head Office, handling FFP passengers' queries, editing Qmiles statements and ensuring issuance of redemption tickets.
* Arranging duty travels, visas, ticket requests, HOTAC and perdiem allowances for Area Manager, station staff and external visitors either from HO, outstations or others.
* Arranging all formalities for newly joined staff in the station: appointment, orientation and all administrative related needs like Staff n°, ID card, email ID, etc.
* Coordinating with Head Office Training Dept. for staff trainings with all related logistics: visa requests, flight bookings, HOTAC, etc.
* Coordinating with Uniforms Dept. for station staff uniform requests (issue, re-issue, return)
* Drafting mails, memos and letters for station, Head Office and external partners in English, French and Arabic.
* Preventing little problems from becoming big issues ;
* Ensuring proper paper/electronic filing and records and maintaining accurate trail on station related documentation/issues ;
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MAROC CONNECT
- Executive Secretary
2002 - 2002
* Performing all secretarial duties for Marketing and Commercial team
* Attending weekly meeting and preparing related minutes
* Participating in preparing exhibitions and other events
* Preparing Sales and Marketing reports to be submitted to Management ;
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COCA-COLA EXPORT CORPORATION
- Purchasing Assistant
2000 - 2001
Purchasing Assistant in charge of Import & Export
* Placing ingredients' orders to worldwide suppliers and ensuring follow-up until receipt in the plant.
* Receiving orders for export and ensuring delivery on due time
* Being in permanent contact with the suppliers, insurance companies, forwarding agents, transport companies and customs.
* Preparing all related documents, containers' and vessels' bookings, etc. ;
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COCA-COLA EXPORT CORPORATION - Concentrate Plant
- Secretary
1999 - 2000
* Handling all secretarial tasks ;
* Maintaining daily schedule of the Concentrate Plant Manager ;
* Attending meetings and preparing related minutes ;
* Monitoring and controlling important documents of the plant
* Monitoring and providing monthly production reports to be reported to Head Office ;
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GROUPE SOMEPI
- Executive Secretary
1996 - 1999
Executive Secretary - Quality Assurance Dept
* Performing all secretarial duties for Quality Assurance team
* Attending weekly meeting and preparing related minutes
* Assisting other departments in setting up and maintaining a quality assurance system in accordance with worldwide quality system standards (ISO 9002, ISO 14001, etc.) ;
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KIDCO
- Executive Secretary & Import Coordinator
1993 - 1996
* Handling all secretarial tasks ;
* Placing orders to suppliers and monitoring all related logistics ;
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COATS SARTEL
- Executive Secretary
1992 - 1993
* Performing all secretarial duties for Marketing and Commercial team
* Attending weekly meeting and preparing related minutes
* Receiving clients' orders and ensuring delivery on due time and issuing related invoices
* Handling clients' claims ;
* Preparing Sales and Marketing reports to be submitted to Management ;
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MONDIA S. A.
- Secretary
1991 - 1992
* Processing all correspondence In & Out
* Answering phone and providing information ;
* Scheduling Manager's appointments ;
