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Leyla ARRIAZA

Mount Laurel

En résumé

Mes compétences :
Business Development
typing speed@60wpm
Administration
Project management
Customer service
Team player
Analytical skills
Networking
Autonomous
Recruitment
Detail oriented
Computer literacy
Coordination
Order Management
Human Resources Management
Multilingual

Entreprises

  • ARI Fleet - FAP Bilingual Client Administrator

    Mount Laurel 2013 - maintenant
  • JMJ Aéronautique - Bilingual Talent Acquisition Advisor

    2011 - 2013 Performing recruitment activities such as creating job descriptions, posting job opportunities online (on company website and others), attending career fairs, analysing and classifying CVs, conducting telephone and face to face interviews
    Networking with clients and candidates at social and business events, as well as through social networks such as Facebook, Twitter, and LinkedIn
    Maintaining the company’s recruitment activities table, graph and employee control list
    Proposing candidates to clients and coordinating interviews between both parties
    Conducting pre-employment reference checks and managing the hiring and integration process
    Arranging air travel, hotel accommodations, car rental, and visa acquisitions for employees
    Ensuring time sheets and expense forms are sent in by the employees
    Employee Training

    Accomplishments :
    Created new Standard Operating Procedures and updated existing ones
    Opened up a satellite office in Toronto
    Created an excel spreadsheet delineating the different job postings and the candidates interviewed to facilitate information transmission between offices
  • Hill-Rom Canada - Bilingual Capital Sales Administrator

    2001 - 2011 Informing and advising Purchasing Departments and private individuals about products
    Working closely with Account and Therapy Specialists in the processing, coordinating and management of RFP’s, proposals and orders (up to $3.2 million)
    Training and development of new employees as well as auditing their work
    Call management in the Daily Rental Therapy Department
    Processing credit and billing invoices
    Coordinating product movement nationally and internationally

    Accomplishments :
    Created new Standard Operating Procedures and updated existing ones
    Created, organized, and managed the Capital Sales Supervised the Capital and Daily Rental Departments when manager was not present
    Managed the CAHO (Council of Academic Hospitals of Ontario) pricing program
    Canadian member of a team responsible for implementing Cognos 8 in Canada
    Assisted the IT Business Intelligence team in customizing Cognos reports for Canada
    Trained the Canadian Head Office for successful transition from Cognos 7 to 8
  • Associate Administrator – Bilingual Customer Service Representative - Ford Fleet Headquarters Bilingual Customer Service Representative

    1999 - 2001 Informing and advising Ford dealers and clients on matters such as vehicle ordering, sales reporting, and claiming fleet, CPA and GPC incentives
    Data entry using MS DOS, Access, and Excel
    Administration of the Ford Fleet Web sites and fleet code assignations and cancellations

    Accomplishments :

    Trained new employees
    Created and managed an Access database record of illegal vehicle exporters which Ford of Canada later on modified and now uses to monitor said exporters
    Responsible for the management of two programs outside of the department- The Ford Fleet Employee Value Program and the G.E. Capital Employee Value Program
  • Ricoh Canada - Associate Administrator – Bilingual Customer Service Representative

    1998 - 1999 Scheduling, dispatching and managing service calls for technicians
    Informing customers on product pricing and handling product orders
    Data entry using AS 400

Formations

  • York University (Toronto)

    Toronto 2006 - 2009 Human Resources Management Certificate

    Human Resources - Planning, training and skills development
    Recruitment, hiring and staffing
    Labour Economics
    Project planning and management
    Management of staff, programs and schedules
  • University Of Toronto UofT (Toronto)

    Toronto 1994 - 1998 Honours Bachelor of Arts

    Specialist in French and Italian, major in English, minor in Spanish

Réseau

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