Menu

Liliane TCHEKAP NJIPKAM

BIRMINGHAM

En résumé

Bonjour,

Après mon MBA Marketing Publicité, deux expériences professionnelles réalisées à Birmingham (RU) dont l'une en tant qu' Assistante E-marketing et surtout trois années de dévouement et gestion de l'entreprise familiale, je me remets sur le marché du travail afin de relever de nouveau challenge.
Je suis à la recherche d'un poste d'Assistante Marketing, communication et commerciale à Metz et au Luxembourg.

Mes compétences :
Bon relationnel
Capacité d'intégration
Commercial
Communication
Dynamique
Esprit d'équipe
Gout du challenge
Intégration
Marketing
Multimedia
Relationnel
Sales
Sens commercial
Vente

Entreprises

  • Birmingham & Black Country Community Foundation - E-MARKETING ASSISTANT

    2013 - 2013 Assisting Marketing and commercial team,
    Create promotional materials, online setting-up
    Organize promotional events
    Providing weekly progress reports

  • CERTEGY FIS - CUSTOMERS SERVICE ASSISTANT

    2012 - 2012 Income calls and outgoing call
    Maintaining client relationships
    Solve problems...

  • ERDF GRDF - CUSTOMER RELATIONSHIP MANAGER

    2009 - 2011 Managed customer complaints by phone and email (Analysed problems, investigated, Ensured Company procedures had been adhered to, responded to customer as soon as possible by bringing solutions), maintaining client relationships, ensuring client satisfaction is the top priority by proposing compensation when necessary, analysed customer satisfaction surveys, planned solution to improve satisfaction.

  • Synergie Nord Sud - ASSISTANT PRODUCT MANAGER

    2009 - 2009 Led a market study for a new product (organic coffee), Contributed to design packaging visuals, produced sales argument, created promotional document, negotiated the best offer with the printers, created communication schedule and prospected for professional clients ( future distributors)

  • EDF GDF - CUSTOMER SERVICE

    Paris 2007 - 2007 Outbound and Inbound call. Answer customers inquiries.

  • STUDYRAMA - COMMUNICATION ASSISTANT

    Levallois perret 2006 - 2007 Created a training book for Assistants.
    Manage client’s communication, analyzed clients communication needs, proposed a plan of communication matched with their budget, hunted out clients and prospecting new clients, creating customer databases, managed commercials portfolio, managed events exhibitions.

  • FILASSISTANCE INTERNATIONAL - ACCOUNT SALES

    2004 - 2006 Produced sales arguments to enhance commercial productivity and efficiency.
    Manage customer B2B (produced sales proposition, hunted-out customer, finalised sale), negotiated contracts with sub-contractor, Created customers data base, Constructed sale document, managed subscription, weekly report and managed CNP shareholders.

Formations

Réseau

Annuaire des membres :