Lisa BALAY

En résumé

Entreprises

• Banque Populaire - Branch Manager

  PARIS 2012 - maintenant • Ensures that the branch sales/service supports the overall corporate objective to provide superior service.
  • Participates in selling Bank products and providing excellent customer service.
  • Promotes staff development through training, cross-training, and career planning.
  • Trains staff in the area of customer service, sales, operations, and Bank products.
  • Ensures that ongoing sales and product service training is provided.
  

• Banque Populaire - Client Services Manager

  PARIS 2008 - 2012 • develop strong relationships with key head office teams including operations and IT to maintain service delivery to a high level
  • develop a strong working relationship with the client and act as a point of contact for day to day queries onsite
  

• Amundi - International Business Development

  Paris 2004 - 2008 • Identifies trendsetter ideas by researching industry and related events, publications, and announcements
  • Locates or proposes potential business deals by contacting potential partners; discovering and exploring opportunities.
  • Develops negotiating strategies and positions by studying integration of new venture with company strategies and operations; examining risks and potentials; estimating partners' needs and goals
  

• Orange - Marketing – International Institutional Support

  Paris 2002 - 2004

• Orange - Data Science & Analytics

  Paris 1999 - 2002

Formations

• INSTITUT FRANCAIS DE GESTION IFG

  Paris 2007 - 2009 Master ICG

• Institut D Etudes Politiques De Lyon (Lyon)

  Lyon 1996 - 1999 Bachelor

Réseau

• Ahmed BENDOUMA

• Artur DE FREITAS RIBEIRO

• Association Française Des CRÉDIT MANAGERS & CONSEILS

• Christophe ARMENOULT

• Frédéric FRÉDÉRIC (ALONSO)

• Hamrouni FETHI

• Henry-Vincent GUENOT

• Lounsény KONÉ

• Nathalie GENTIL