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Mahrez CHABANE

MASSY

En résumé

WTA OPERATION AND MAINTENANCE CENTER MANAGER

Mes compétences :
BSS
Ericsson
Nokia
Siemens
management of service staff and resources
NDPP tools implementation
Day to day management
Price Negotiation
Support
Installation and Commissioning
Fault handling
network supervision
Fault Management
Onsite support
Operations and Maintenance
Reactive Maintenance
Troubleshooting
COMMUNICATION AND PRESENTATION SKILLS
Organisational Skills
Problem Solving
Problem analysis
Strong communication skills
ASP management
FRx
ASP selection
2G Networks
3G Networks
Planning and Implementation of the RAN Rollout and
Long Term Evolution
Base Stations/Base Transceiver Stations/Node B
Base Station Controller
Bug Tracking System
BSS (Business Support Systems)
Siemens Hardware
NOC
Radio Network Controller
GPRS
Six Sigma
WCDMA

Entreprises

  • ERICSSON - Vendor Management

    MASSY 2017 - maintenant VENDOR MANAGEMENT ( * ASP management establishment
    * Contribute on Sourcing Activities ( FRx and selection as per the scope).
    * ASP Quality and performance management
    * Delivery Model - E2E PreSDP1 to PostSDP3
    * ASP selection, classification and awarding;
    * ASP scoping and pricing standardization
    * KPI monthly measurement
    * ASP Governance
    * Contribute towards the achievement of company's strategic and operational objective
    * Examine financial data/statements and improve profitability
    * OHs compliance follow up
    * Support on Recruitment and management of service staff and resources to achieve required service
    * Mentor and certifier ( IRA, IRC, TRSx) in several countries ( Oman , Morocco , Algeria , Tunisia )
    * Support for NDPP tools implementation.

    HAED OF ASP & QUALITY MANAGER
  • ERICSSON - Vendor Management

    MASSY 2017 - maintenant VENDOR MANAGEMENT ( * ASP management establishment
    * Contribute on Sourcing Activities ( FRx and selection as per the scope).
    * ASP Quality and performance management
    * Delivery Model - E2E PreSDP1 to PostSDP3
    * ASP selection, classification and awarding;
    * ASP scoping and pricing standardization
    * KPI monthly measurement
    * ASP Governance
    * Contribute towards the achievement of company's strategic and operational objective
    * Examine financial data/statements and improve profitability
    * OHs compliance follow up
    * Support on Recruitment and management of service staff and resources to achieve required service
    * Mentor and certifier ( IRA, IRC, TRSx) in several countries ( Oman , Morocco , Algeria , Tunisia )
    * Support for NDPP tools implementation.

    HAED OF ASP & QUALITY MANAGER
  • ERICSSON - Executive Business

    MASSY 2016 - 2016 HAED OF ASP & QUALITY MANAGER
    Algeria, Morocco, Tunisia, permanent -------
    * Plan appropriate subcontractor capacity within the NRO projects.
    * Support Sourcing, Program RFQ process and the Local delivery team in creating the local ASP/SP assignment strategy based on price, quality and ASP/SP resourcing availability technical assessments and Ranking.
    * Define and maintain ASP/SP scope definitions and prices
    * Support Sourcing in the contract and price negotiation as required
    * Support core-3s in their timely preparation of accurate offers.
    * Participate in new business opportunities which involve ASP/SPs delivery solution in order to integrate them in the forecast.
    * Support and manage escalations towards and from ASP/SPs.
    * Manage ASP Governance (Operational Review Meeting (ORM), Monthly Business Review (MBR)
    Review (EBR)) by influencing review meetings with key subcontractors on a regular basis.
    * Establish and drive the QASIS Process to meet regional measurements and improvements.
    * Manage ASP/SPs phase out process if required.
    * Facilitate supplier meetings relative to above scope
  • ERICSSON - Executive Business

    MASSY 2016 - 2016 HAED OF ASP & QUALITY MANAGER
    Algeria, Morocco, Tunisia, permanent -------
    * Plan appropriate subcontractor capacity within the NRO projects.
    * Support Sourcing, Program RFQ process and the Local delivery team in creating the local ASP/SP assignment strategy based on price, quality and ASP/SP resourcing availability technical assessments and Ranking.
    * Define and maintain ASP/SP scope definitions and prices
    * Support Sourcing in the contract and price negotiation as required
    * Support core-3s in their timely preparation of accurate offers.
    * Participate in new business opportunities which involve ASP/SPs delivery solution in order to integrate them in the forecast.
    * Support and manage escalations towards and from ASP/SPs.
    * Manage ASP Governance (Operational Review Meeting (ORM), Monthly Business Review (MBR)
    Review (EBR)) by influencing review meetings with key subcontractors on a regular basis.
    * Establish and drive the QASIS Process to meet regional measurements and improvements.
    * Manage ASP/SPs phase out process if required.
    * Facilitate supplier meetings relative to above scope
  • ERICSSON - SRAN IMPLEMENTATION MANAGER

    MASSY 2013 - 2015 SRAN IMPLEMENTATION MANAGER
    -------
    * Planning and Implementation of the RAN Rollout and Swap scope for the Region, according to overall plan
    * Day to day management of the regional teams.
    * Preparation of the pre-requisites Rollout RBS6000 2G/3G/LTE -EVO8200-IPRAN CORE NETWORK.
    * Preparation of the regional work schedules based on the overall Project plans.
    * Communicating work schedules to the Regional teams and assigning the tasks.
    * Tracking the performance of the regional work and reporting to the higher management on daily basis
    * Weekly progress reporting to Maroc Telecom regional Managers.
    * Risk assessment and mitigation plans for the region.
    * Planning and implementation of the recovery plans)
    * Co-ordination of the acceptance (Primary Acceptance - PAC) generated via Site Handler.
    * Tracking of the Snag items (Installation, System) and corresponding completion plans.
    * Co-ordination of the regional activities between Logistics (supported by Ericsson IE engineers)
    * Management of the workload of the regional teams, ensuring equal workload distribution
    * Ensuring most efficient ASP work distribution (according to capacity and competence)
  • ERICSSON - SRAN IMPLEMENTATION MANAGER

    MASSY 2013 - 2015 SRAN IMPLEMENTATION MANAGER
    -------
    * Planning and Implementation of the RAN Rollout and Swap scope for the Region, according to overall plan
    * Day to day management of the regional teams.
    * Preparation of the pre-requisites Rollout RBS6000 2G/3G/LTE -EVO8200-IPRAN CORE NETWORK.
    * Preparation of the regional work schedules based on the overall Project plans.
    * Communicating work schedules to the Regional teams and assigning the tasks.
    * Tracking the performance of the regional work and reporting to the higher management on daily basis
    * Weekly progress reporting to Maroc Telecom regional Managers.
    * Risk assessment and mitigation plans for the region.
    * Planning and implementation of the recovery plans)
    * Co-ordination of the acceptance (Primary Acceptance - PAC) generated via Site Handler.
    * Tracking of the Snag items (Installation, System) and corresponding completion plans.
    * Co-ordination of the regional activities between Logistics (supported by Ericsson IE engineers)
    * Management of the workload of the regional teams, ensuring equal workload distribution
    * Ensuring most efficient ASP work distribution (according to capacity and competence)
  • ERICSSON - IMPLEMENTATION MANAGER

    MASSY 2011 - 2013 IMPLEMENTATION MANAGER ERICSSON Algeria permanent -------
    * Define project tasks and resource requirements
    * Assemble and coordinate project staff
    * Constantly monitor and report on progress of the rollout to project manager
    * Present reports defining rollout progress, problems and solutions
    * Supervising project engineering process, including RNC/NodeB /BSC/BTS hardware and software
    * Executing and tracking a Project Plan and monitoring its progress
    * Coordinate with subcontractor and operator to complete installation work
    * Onsite support in case of major or critical problems.
  • ERICSSON - IMPLEMENTATION MANAGER

    MASSY 2011 - 2013 IMPLEMENTATION MANAGER ERICSSON Algeria permanent -------
    * Define project tasks and resource requirements
    * Assemble and coordinate project staff
    * Constantly monitor and report on progress of the rollout to project manager
    * Present reports defining rollout progress, problems and solutions
    * Supervising project engineering process, including RNC/NodeB /BSC/BTS hardware and software
    * Executing and tracking a Project Plan and monitoring its progress
    * Coordinate with subcontractor and operator to complete installation work
    * Onsite support in case of major or critical problems.
  • Ericsson - IMPLEMENTATION MANAGER (SDH-optical fiber network implementation Project for SONATRACH )

    MASSY 2011 - maintenant • Team-leading duties, including supervision, reporting of progress
    • Work with vendors/manufacturers to evaluate new HW/SW and create optical standards for network engineering teams.
    •Track status of project
    •Liaise with 3rd parties
    •Provide detailed reports where necessary
    •Arranging site access for engineers
    •Escalate issues to the Project Manager on a daily basis.
    •Meet with teams on a regular basis to track on-going progress of projects and feed any concerns, risks, praise back into the team and review, re-design and distribute new SLA's, and develop the data on daily/weekly and monthly reporting.
  • ERICSSON Algeria - OPERATION & MAINTENANCE MANAGER

    2009 - 2011 OPERATION & MAINTENANCE MANAGER
    -------
    * Ensure Faults are closed within defined KPIs. According to the SLAs
    * Analyze Faults and provide recommendations.
    * Timely Escalation with Justification as per the Defined Escalation Matrix.
    * Follow up and co-ordinate with other groups for resolution of Faults.
    * Awareness on general field issues and conditions.
    * Proactive Identification and Prevention of Critical Outages
    * Demonstrates control of equipment deliveries, service costs, project activities and customer hand-over requirements.
    * Ensures all commitments are met in accordance with pre-established project goals/objectives
  • ERICSSON Algeria - OPERATION & MAINTENANCE MANAGER

    2009 - 2011 OPERATION & MAINTENANCE MANAGER
    -------
    * Ensure Faults are closed within defined KPIs. According to the SLAs
    * Analyze Faults and provide recommendations.
    * Timely Escalation with Justification as per the Defined Escalation Matrix.
    * Follow up and co-ordinate with other groups for resolution of Faults.
    * Awareness on general field issues and conditions.
    * Proactive Identification and Prevention of Critical Outages
    * Demonstrates control of equipment deliveries, service costs, project activities and customer hand-over requirements.
    * Ensures all commitments are met in accordance with pre-established project goals/objectives
  • Ericsson - Operation & maintenance Zone manager Nedjma/Qtel project

    MASSY 2009 - 2011 • Ensure Faults are closed within defined KPIs.
    • Analyze Faults and provide recommendations for Prevention and Reduction.
    • Timely Escalation with Justification as per the Defined Escalation Matrix.
    • Follow up and co-ordinate with other groups for resolution of Faults.
    • Awareness on general field issues and conditions.
    • Proactive Identification and Prevention of Critical Outages,
    • Demonstrates control of equipment deliveries, service costs, project activities and customer hand-over requirements.
    • SW handling for MLE ,TN,RBS,BSC,XMP1 (Mini-Link TN Craft, MSM and OMS LCT) .
    • Ensures all commitments are met in accordance with pre-established project goals/objectives.
  • Nokia - 2G/3G OPERATION & MAINTENANCE ENGINEER

    Nozay 2007 - 2009 2G/3G OPERATION & MAINTENANCE ENGINEER Nokia Saudi Arabia Contact -------
    * SIEMENS BSS RC TAC. Responsible of all issues of scripting, creating/deleting sites
    * commissioning of SIEMENS BSC network elements
    * 3G Nokia integration and network supervision using Net act.( HW, SW and Licenses)
    * Software/Hardware Upgrades/Expansions on Node B's
    * Upgrading the Node B and Flexi BTS Remote Antenna Uni
  • Nokia - 2G/3G OPERATION & MAINTENANCE ENGINEER

    Nozay 2007 - 2009 2G/3G OPERATION & MAINTENANCE ENGINEER Nokia Saudi Arabia Contact -------
    * SIEMENS BSS RC TAC. Responsible of all issues of scripting, creating/deleting sites
    * commissioning of SIEMENS BSC network elements
    * 3G Nokia integration and network supervision using Net act.( HW, SW and Licenses)
    * Software/Hardware Upgrades/Expansions on Node B's
    * Upgrading the Node B and Flexi BTS Remote Antenna Uni
  • NSN (Nokia Siemens Network) SAUDI ARABIA for Saudi Telecom Company & Mobily project - BSS ENGINEER

    2007 - 2009 • eBSC/eTRAU, installation, commissioning and trouble shooting BR9.0
    • EBSC/ETRAU configuration using (Optical fibre) PCMS/PCMA configuration
    - EBSC/CTRAU using E1 (120ohm) PCMS/PCMA configuration
    - CBSC/ETRAU using PCMS E1/PCMA Optical fiber configuration.
    - Gb over ip
    • SIEMENS BSS radio commander TAC. Responsible of all issues of scripting, creating/ deleting sites and TRX expansions.
    • 3G Nokia integration and network supervision using Net act.
    • Software/Hardware Upgrades/Expansions on Node B's via Netact and Local connection
    • Upgrading AXC by loading latest XML Files,
    • Ensuring all network elements are integrated to NETACT
    • Upgrading the Node B and Flexi BTS Remote Antenna Units
    • Parameter changes on Node B's and AXC's
    • Loop testing checking transmission with Field engineers
  • SIEMENS Saudi Arabia - INTEGRATION ENGINEER

    2005 - 2007 SIEMENS Saudi Arabia contact -------
    * Siemens (440/880) NodeB integration, O&M, acceptance and radio tests.
    * Siemens transmission SRAL 4 and SRAL XD commissioning.
    * BSC/TRAU commissioning BR8
    * Fault handling and the escalation to the NOC.
    * 2G/3G surveillance from Siemens Radio Commander GNNCC (GSM NATIONAL NETWORK CONTROL CENTER).
    * Guide and support corrective maintenance for Field Technicians, troubleshooting.
    * Fault management, alarm management, maintain a log of the daily open and closed cases and provide a daily report to Care Manager.
    * Manage the performance indicators of the network under monitoring element.
    * Co-operate with other dept. to get the best feedback information for the customers' end users.
    * Co-operate with other Network Operation Dept team leaders to ensure optimum trouble solving and development of the operation & maintenance processes.
  • SIEMENS Saudi Arabia - INTEGRATION ENGINEER

    2005 - 2007 SIEMENS Saudi Arabia contact -------
    * Siemens (440/880) NodeB integration, O&M, acceptance and radio tests.
    * Siemens transmission SRAL 4 and SRAL XD commissioning.
    * BSC/TRAU commissioning BR8
    * Fault handling and the escalation to the NOC.
    * 2G/3G surveillance from Siemens Radio Commander GNNCC (GSM NATIONAL NETWORK CONTROL CENTER).
    * Guide and support corrective maintenance for Field Technicians, troubleshooting.
    * Fault management, alarm management, maintain a log of the daily open and closed cases and provide a daily report to Care Manager.
    * Manage the performance indicators of the network under monitoring element.
    * Co-operate with other dept. to get the best feedback information for the customers' end users.
    * Co-operate with other Network Operation Dept team leaders to ensure optimum trouble solving and development of the operation & maintenance processes.
  • SIEMENS SAUDI ARABIA - SUPPORT ENGINEER

    2005 - 2007 • Swapping NOKIA, LUCENT and Ericsson BSS network elements to Siemens.
    • Commissioning and integration BSS equipments.
    • Operation & maintenance also the Diagnostic of the BSS system, Re-configuration of BSS to upgrade the network capacity.
    • Siemens NodeB (440/880) installation and commissioning UMR3.5, UMR4 and UMR5.
    • NodeB integration, O&M, acceptance and radio tests.
    • Siemens SRAL 4 and SRAL XD commissioning.
    • BSC/TRAU commissioning BR8.
    • Siemens BSS equipment 2G/3G deficiencies clearance.
    • Fault handling and the escalation to the NOC.
    • 2G/3G surveillance from Siemens Radio Commander.

    • Siemens GNNCC (GSM NATIONAL NETWORK CONTROL CENTER).
    • Guide and support corrective maintenance for Field Technicians, troubleshooting.
    • Fault management, alarm management, maintain a log of the daily open and closed cases and provide a daily report to Care Manager.
    • Manage the performance indicators of the network under monitoring element.
    • Co-operate with other dept in order to get the best feedback information for the customers' end users.
    • Co-operate with other Network Operation Dept team leaders to ensure optimum trouble solving and development of the operation & maintenance processes
  • SIEMENS AG ALGERIA - BSS ENGINEER

    2002 - 2005 • Installation and commissioning of SIEMENS BSS network elements
    BTS: installation and commissioning the base transceiver stations (BS240L, XL, XS and BS82).
    BSC HC: installation and commissioning the base station controller.
    With KSB 60/61, P800 power supply.
    TRAU HC: installation and commissioning the transceiver rate adapter unit.
    • Installation and commissioning of Micro Wave equipment (ODU, IDU SIEMENS SRAL 4/XD)
    • Acceptance and site survey.
    • Network integration.
    • Remote inventory.
    • Drive tests.
    • RF sweep test using Anritsu Site master.
  • SIEMENS - BSS TAC2 ENGINEER

    Saint-Denis 2002 - 2005 Alegria Permanant -------
    * Installation and commissioning (BTS/BSC/TRAU)
    * Acceptance and site survey.
    * Remote inventory.
    * Drive tests.
    * RF sweep test using Anritsu Site master
    * Software upgrade
    * Maintenance and technical assistan
  • SIEMENS - BSS TAC2 ENGINEER

    Saint-Denis 2002 - 2005 Alegria Permanant -------
    * Installation and commissioning (BTS/BSC/TRAU)
    * Acceptance and site survey.
    * Remote inventory.
    * Drive tests.
    * RF sweep test using Anritsu Site master
    * Software upgrade
    * Maintenance and technical assistan

Formations

  • Ericsson (Alger)

    Alger 2013 - 2013 QUALITY AUDITOR CERTIFIED
  • Ericsson (Alger)

    Alger 2013 - 2013 QUALITY AUDITOR CERTIFIED
  • LEADERSHIP (Rome)

    Rome 2013 - 2013 certificate
  • LEADERSHIP (Rome)

    Rome 2013 - 2013 certificate
  • Université M Hamed Bougara De Boumerdes (Boumerdes)

    Boumerdes 1996 - 2000
  • Université M Hamed Bougara De Boumerdes (Boumerdes)

    Boumerdes 1996 - 2000 Eletronics

    INELEC
  • UNIVERSITY OF BOUMEDES (Boumerdes)

    Boumerdes 1994 - 1999 Bachelors Degree

    Final project: switching mode power supply using power MOSFET
  • UNIVERSITY OF BOUMEDES (Boumerdes)

    Boumerdes 1994 - 1999 Bachelors Degree

    Final project: switching mode power supply using power MOSFET

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