Marion LEGROS

En résumé

Entreprises

• Stairway Management - Yield & Distribution Manager

  2017 - maintenant

• Stairway Management - Inventory Manager

  2015 - 2017

• Luxury Dream Hotels - E-distribution assistant

  2015 - 2015

• HOTELS ET PREFERENCE - E-distribution assistant

  Paris 2015 - 2015

• Hotel Marignan - Intern reservation agent

  2014 - 2015 - Processing direct reservations and indirect reservations generated through the channel manager, global distribution system...
  - Preparing and checking the arrival lists
  - Replying at all different enquiries by mail (within 24 hours) or by phone and maximizr the revenue by suggesting different features that the hotel provides.
  - Managing booking request : preparing price offers and confirmation letters
  - Preparing pro forma invoice and following payment transactions and routings

• Saint James Paris - Intern front office

  2014 - 2014 - Reservation : managing direct & indirect reservation, writing proposals & confirmation letters
  - Pre arrival : through procedure be ready to welcome the guest
  - Check-in : welcoming the guest and showing him the hotel facilities and his room
  - During the stay : make sure that the guests are satisfied by providing them the best service
  - Check-out
  
  I also take each call, book appointment for the Spa and welcome the members of the private Saint James Club.

• SEVEN URBAN SUITES Nantes 4* - Intern multi task attendant

  2013 - 2013 - Managing reservations through the online travel agencies, global distribution system & direct reservations
  - Processing check-in & check-out
  - In charge of the breakfast on week-end (installing, refilling, welcoming guest, cleaning...)
  - Controlling rooms with the housekeeper manager

Formations

• IEMI - CMH

  Paris 2013 - 2016