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Matthieu BETH

paris

En résumé

Ingénieur Centralien de formation et passionné par Internet, j'ai un profil à la fois technique, marketing et gestion de projet.



Mes compétences :
Gestion de projet
CRM
ECommerce
SQL
PHP
Webmarketing/Marketing
Pack office
Relation clients
Web analytics
Planification
Support client
Email
Webmarketing
Internet
Ingénieur

Entreprises

  • Smart AdServer - Head of Service Spain

    paris 2015 - maintenant Smart AdServer provides Publishers with innovative and efficient web & mobile ad serving for display and video solutions. Building its own SSP based on Open RTB, programmatic selling became a reality enabling private deals, private and open auctions for web, apps and video.

    - Manage the technical client service team
    - Key account management
    - Lead and follow-up all technical projects for prospects and clients in Spain
    - Pre-sales: key contact for technical matters in the sales process.
    - First internal reference for complex projects
    - Drive the gathering of product knowledge from internal and external sources
  • Smart AdServer - Senior Technical Account Manager

    paris 2015 - 2015 Support Smart AdServer Sales and Operations departments by providing technical expertise during pre-sales and primarily responsible for customer satisfaction by managing 10 key accounts.

    - Pre-sales: key contact for technical matters in the sales process.
    •Participate actively in the pre-sales activity through product demonstrations
    •Creating an in depth understanding of the customer's requirements
    •Responding to RFP and customer needs with personalized solutions

    - Account Management and special projects:
    •Responsible for user satisfaction among a portfolio of clients
    •Support initial set-up phases and manage technical projects for our customers.
    •Gathering of customer's needs and escalate them within the organization.

    - Acts as a link between the different Smart AdServer teams (Business Development, IT, Product).

    - Assists the product team to improve the solution thanks to the technical expertise and the close working relationship with all relevant contacts at customer level.
  • Capitaldata - Responsable des opérations clients / Directeur de clientèle

    2010 - 2014 * Gestion d’un porte-feuille de clients : Voyage privé, France Loisirs, Ouest France, NRJ Mobile.
    * Mise en œuvre et suivi de projets de CRM/PRM, emailing, display, retargeting, achat média.
    * Management de 2 à 5 ingénieurs informaticiens et de 4 stagiaires assistants-chef de projet webmarketing.

    Le contact avec les clients est permanent :
    - Communication et analyse des résultats
    - Intégration de leurs retours dans l'optimisation
    - Prise en charge de leurs demandes spécifiques
  • Orexad - Chef de projet pour le déploiement d'une application web-shop en B to B

    2009 - 2009 Au sein du service E-Business de la direction du Marketing, j'ai participé au lancement de la boutique en ligne d'Orexad.
    - Démonstration client
    - Interface entre les différents systèmes d'informations et le site internet
    - Intégration d'agences franchisées

Formations

  • ETSEIB (Escuela Tecnica Superior D'Ingenieria Industrial De Barcelona) (Barcelone)

    Barcelone 2007 - 2008 Organisation Industrielle
  • Ecole Centrale Marseille

    Marseille 2004 - 2010 Gestion de Projet et Ingéniérie Industrielle
  • Lycée Hoche

    Versailles 2002 - 2004 PC
  • Lycée Hoche

    Versailles 1999 - 2002

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