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Lyra Network
- Ingénieur système-réseau Projets & Processus
2016 - maintenant
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SPHEREA Test & Services
- Responsable Système d'Information
Toulouse
2016 - 2016
• Responsable du système d'information (B.U. Innovation) dans un environnement Cloud-Computing (virtualisation, docker et Linux)
• Chef de projet développement applicatif (PhoneGap, géolocalisation, Git, Jenkins...)
• Membre du comité de pilotage de la B.U. Innovation (budget, humain, commercial)
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Ecritel China/CDN Tech Asia
- General Manager
2014 - 2014
Ecritel is a French managed hosting provider for SME and large companies. Specialized in managed cloud computing and e-business solutions, Ecritel provides services more than 10 Points of Delivery in the world and more than 8000 Points of Presence for Multi CDN Technologies worldwide.
• Sales:
▫ Determine most effective sales strategies for the market
▫ Revenue and P&L forecasting and management
▫ Close agency trading and platform deals
▫ Manage key client relationships
▫ Develop local and abroad partnership
• HR Management:
▫ Recruitment of new profiles (sales, engineers, admin)
▫ Manage performance management issues and processes
▫ Designing performance appraisal form to evaluate performance
• Technical:
▫ Manage technical part in order to continually improve company's performances and customer satisfaction.
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Ecritel China/CDN Tech Asia
- Chief Technical Officer
2012 - 2013
Ecritel is a French managed hosting provider for SME and large companies. Specialized in managed cloud computing and e-business solutions, Ecritel provides services more than 10 Points of Delivery in the world and more than 8000 Points of Presence for Multi CDN Technologies worldwide.
Ecritel delivers customised solutions in :
• Dedicated physical servers, mutualised servers, dedicated virtualised servers
• Cloud computing : public, private, hybrid
• High Availability : BCP (Business Continuity Plan), BRP (Business Recovery Plan), CDN (Content Delivery Network)
• Storage and backup, Housing
• Services ecommerce hosting management based on Hybris, Magento, Prestashop, Drupal
My responsibilities:
• Providing standards, best practices, methodologies and processes (infrastructure setup, troubleshooting) in order to improve service quality and customer satisfaction
• Managing a multicultural engineering team including support team:
▫ KPI definition
▫ Drafting job descriptions (engineers, technicians)
▫ Hiring new profiles
▫ Drafting and providing training
▫ Leading meeting
• Designing customers IT architectures (e-commerce websites based on Hybris, Magento, Prestashop, etc… or POS/application platforms)
• Responsible for the support of company's customers (20+ international customers in different industries (retail, B2B, etc…))
• Project management (project integration, scope, time, cost, risk, quality, HR management, planning, etc…)
• Providers, vendors and customers relationship management
• Provide customers advises related to security in IT domain (firewalls, dDos, VPN, encryption) in China and worldwide
• Define and implement SLA driven approach to troubleshooting
• Provide standards, best practices, and methodologies to meet customers and business needs.
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Chinanetcloud
- Senior Linux Engineer
2011 - 2012
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Techsys
- System Engineer
VILLENEUVE D'ASCQ
2006 - 2010
Employee in a NTIC company specialist in TECHnical and SYStem services, as an unix system consultant for major companies in North of France.
- Mission as UNIX production Engineer:
-- Key account: SNCF
-- n-tiers administration architectures
-- administration of website www.voyages-sncf.com infrastructure
-- SAN migration on unix servers side
-- analysis of supervision tools implementation (Nagios/Centreon)
-- network (IP address map, firewall, routing)
-- support case analysis
-- troubleshooting
-- projects: BRP, supervision (Nagios, Centreon, Patrol)
- Mission as system architect
-- Key account: Société Générale
-- project needs analysis
-- requirements specifications drafting
-- technical architectural documentation drafting
-- technical documentation drafting
-- planning
-- projects management
-- reporting
-- HR and decision environments
-- support level 2-3
-- projects: BRP, LDAP, HR Access integration, Solaris 10 upgrade
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ATOS ORIGIN
- Unix System Administrator
Bezons
2002 - 2006
ATOS-ORIGIN Worldline:
- HP-UX clusters administration and maintenance
- administration of email infrastructure for Atos Group
- users support
- troubleshooting
- infrastucture administration (softwares installation/integration, update and support) on servers located in foreign countries (Italy, Germany, Japan) as member of International Technical Team.
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ATOS ORIGIN
- Unix System Administrator trainee
Bezons
2001 - 2002
ATOS-ORIGIN Multimedia division:
- Maintenance and automatic installation/update of ATOS developments on remote servers (located in Italy, Germany, Martinique, Réunion)
- users support in English language
- member of International Technical Team
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Sofrelog
- Technician trainee
2000 - 2000
Deployment of intranet web server with Apache software, MySQL database and GUI development in PHP language.
