Mes compétences :
airfreight
EAS
International
Logistique
Microsoft World
Transport
Transport Aérien
TWS
Entreprises
Natilait
- Sales Directory
2016 - maintenant
TNT Airways
- Cadre commercial
Liège2015 - 2016
Transglory Tunisie
- Sales Dept.
2014 - 2015• Negotiating rate with Carriers and Agents
• Developing Agent Network and sales lead
• Visiting customer and non IATA agent
• Developing customer portfolio
Turkish Airlines
- Technico-commercial
ZURIC2011 - 2014• Quoting and Replying to agent request
• Organising Cargo Activity Platform (CAP), Annual business plan, load factor…
• Preparing market analysis of TK Cargo freighter flight
• Following up unpaid invoices
• Organising meeting with agent and events
• Distribute promotional article
• Sponsoring some event like General meeting of cargo agent
• Drafting PR release
Un Sourire Pour Tous
- Président Fondateur
2011 - maintenantI am the founder of a Tunisian association called “Un Sourire Pour Tous" (A Smile For All) that is involved in educational and charitable activities aimed at both children and adults in Tunisia, with a particular focus on disabled children. I started it in February 2011 with two friends and we are now more than 100 members actively planning and executing all types of charitable events (concerts, food distribution, kids animation, etc.). My experience with the association helped me to develop my leadership and training skills. I mentored many students on project management and created (with the help of other members) the organizational chart of the association. I was also directly involved in most of the activities, and I was for two years the spokesperson of the association with the media.
Owliance
- Chargé clientèle
Paris2008 - 2011• Managing Customer Portfolio
• Managing incoming phone calls and mail
• Claiming
• Training new hires
Formations
Institut Supérieur De Gestion De Tunis ISG (Le Bardo)