Mes compétences :
Facebook API
Web analytics
Social media
Webmarketing
Marketing stratégique
Social networking
Sales Management Direct Marketing
Google adwords
Vente
2013 - maintenant*Generate leads and appointments with new prospective medical providers through outbound sales and marketing calls
*Attend in person service and sales calls to existing and prospective medical providers
*Develop and implement strategies to expand the customer base and increase revenue
*Assist in resolving client concerns relative to service and report quality issues to management in a timely manner
*Evaluate the results of overall sales efforts regularly and report these results to the President of Sales and Operations
Zillion Consultancy Media
- Digital Analyst & Social Media Manager
2012 - 2013*Developed and implemented online marketing strategies for major Moroccan companies
*Analyzed data profiles collected online
*Created advertising campaigns on Google AdWords and Facebook Ads - Assisted Design needs
*Tracked campaigns and their expenses - Optimized “Cost per Click”
*Implemented Social Media Strategy - Created and Edited Client Facebook Pages
Essaouira Hostel
- Hostel Manager
2010 - 2012*Managed staff of 5 persons and aspects of this dynamic business
*The hostel received the Best Staff Award in May 2011, HostelBookers.com (Top hostel booking website world-wide)
*Improved customer satisfaction from 73% to 96.8% in 4 months!
*Launched a most effective internet advertising campaign – Coordinated bookings and accommodations
*Increased average occupancy rate from 34% to 87% in 12 months
*Introduced a Personalized Hosting
*Established hospitality and kindness guidelines to ensure overall positive guest experience. This became the essential tool in creating the Hostel’s unique atmosphere.
Google AdWords
- Online Account Manager
Paris2009 - 2010*Grew first year annual revenue from $850K to $2.6M.
*Responsible for creating and measuring the traffic of web-based surveys
*Guided customer investment – Advised Media Supports – Launched campaigns
*Managed online advertising efforts – Rigorously monitored campaigns and expenses
*Optimized cost per click/ Pay-per-click and used resulting savings to expand Google AdWords account penetration
Essaouira Hostel
- Surf School Co-Founder & Manager
2007 - 2008*Co-Founded Essaouira Surf-School – Initiated and managed all advertising efforts
*Established goals for fiscal year and delegated necessary tasks to ensure success
*Managed investments in equipment and materials – Organized employee scheduling
*Coordinated coastal day trips for clientele
DELL
- Sales
MONTPELLIER2005 - 2007*Grew business in first year by 250% ( $600K to $1.55M). 174% revenue growth the following year.
*Focus on Consumer & SMB Market for Desktops, Laptops, Servers & Printers
*Responsible for initial customer contact through a combination of inbound calls, cold calling and generated leads.
*Primary responsibility centered on identifying customer’s specific needs with the goal of creating an immediate proposal.
*35% of closed deals on the first call, but often a follow-up call/visit was necessary to answer questions or overcome objections
*Overall Sales closing rate above 63%
*Excelled in customer satisfaction – Established and implemented Personal Development Plan for team members
Formations
École Supérieure De Gestion (ESG) Maroc, Affiliée Au Groupe (ESG) Paris (Casablanca)
