Paris
Software engineer with more than 8 years of experience in Business Intelligence and CRM projects, I started my career as a consultant on the CRM and ERP PeopleSoft. I subsequently worked on implementation projects of sales force automation, campaign management and business intelligence with strong marketing connotation. During my career, I intervened on large projects in different domains and in international context.
I have acquired throughout my missions a strong technical and functional knowledge in design and implementation of customer repositories, marketing reporting and datamarts.
Today, as business process analyst with a transverse knowledge on CRM matters, I can intervene at different levels - like assistance in the definition of business needs, translation of business requirements into detailed specifications and technical solutions, risks evaluation, process analysis and recommendation as part of the continuous improvements.
Open mind, adaptability, sense of service, high level of autonomy and strong analytical mind are my strengths.
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Consultant Skills: Conducting meeting and workshop, Business requirements analysis, Requirements specification, Business specifications, Data quality analysis, Key users trainning, Tests management.
Project management: Planning, Budget and activity monitoring, Risk analysis, Reporting, Preparation of Steering Committee
Specialties:
- Customer Relationship Management
- Business Intelligence
TECHNOLOGY SKILLS
- CRM Application :SAS Marketing Automation, SAS Marketing Optimization, NEOLANE
- Oracle/PeopleSoft (Finance and CRM)
- SQL.
http://www.linkedin.com/in/mehdisoua
Mes compétences :
PeopleSoft
Business Intelligence
Marketing
Gestion de la relation client
Banque
Télécommunications
Assurance
Neolane
DataMart
Pas de formation renseignée
