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Michael BENHAMED

TOULOUSE

En résumé

Expert in Flight Operations, with strong experience in Information System, business development, business intelligence, marketing and customer relationship, flight/fuel efficiency.


Mes compétences :
Aircraft
Business
Customer relations
EFFICIENCY
Flight Operations
Microsoft Business Intelligence
Performance

Entreprises

  • Ecole Nationale de l'Aviation Civile - Flight Ops Courses Director (Engineers)

    2014 - maintenant Enac’s mission is to provide ab-initio and further training for the executives and main players of the civil aviation world.
    I am in charge of engineer training and delivers flight operations courses.

  • CGX AERO - Head of Air Transport Services

    Castres 2012 - 2014 I managed the Business Line "Air Transport Services", covering services for Airports and for Airlines.
    - airlines : flight efficiency, flight safety, EFB implementation, ops engineering
    - airports : strategy, development plans, safety and conformity, airport engineering, operational efficiency

  • Aeroconseil - Business Development Manager

    Blagnac 2009 - 2012 Business Development Manager for all Flight Ops services activities: Flight Safety (Flight Data Monitoring and Safety audits), airline’s operational documentation, flight/fuel efficiency audits and monitoring service (based on our own decision-aid software), and consulting services (IOSA certification, AOC certification, organization audit, etc).

  • Aeroconseil - Head of flight ops support

    Blagnac 2005 - 2009 Department of 40 people
    I was in charge of all Flight Ops Support activities
    Managing FCOM (A320 family, A300/310, and A380) and AFM subcontracting activities for Airbus, and airlines ops manuals (parts A, B, C and D) for Airbus, Boeing, and ATR aircraft.
    Aeroconseil proposes its services for realisation and/or modification, and production (XML/SGML) of airline’s documentation
    Launching new offers : Fuel Efficiency (I have defined the scope of the new service, based on consulting but also the development of an innovative software), CO2 emissions monitoring, Operational Data Analysis, Electronic Flight Bag (EFB) or how dematerialize air-ground exchanges
    Defining commercial proposal, managing projects, realising parts of Manuals (MEL, Performance, Procedures, Weight and Balance)

  • Corsairfly - IT manager

    Rungis 2002 - 2005 I was in charge of all Corsair IT operations including help desk, information systems, network/telecom and IT projects
    Defining targets, purchasing, contracting, budgeting and reporting
    IT Project Manager
    -Web site for e-commerce purpose www.corsair.fr, local Air Fare data base
    -Disaster Recovery Plan : modifying network topology, servers architecture, email server and outsourcing of backup management
    -Decision-aid system
    Strategy : definition and presentation of the strategic plan
    Project management : organisation, method, managing multi functional team
    Suppliers : purchasing, negotiation

  • Corsairfly - Flight ops engineer

    Rungis 1998 - 2002 Responsible for A330 : entry into service of 2 A330-200 in 1999, operations manual, take-off performance and performance degradation (engine/aerodynamics)
    Support to Flight Dispatch Service (NOTAM, flight plan system)
    Aircraft performance (B737, A330, B747)
    FCOM, MEL, Systems, Weight and Balance
    Corsair Operations Manual (parts A, B, C and D)
    Part B for B737-300, B737-400, B747-200, B747-300, B747-SP and A330-200.
    Use of FRAMEMAKER+SGML
    Routes studies
    Procedure design for particular airports
    Relationship with French CAA (DGAC)

Formations

  • Ecole Nationale De L'Aviation Civile ENAC (Toulouse)

    Toulouse 1995 - 1997 Ingénieur

Réseau

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