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Mickael LAMBERT

MONTPELLIER

En résumé

Mes compétences :
Cisco Switches/Routers
Cisco CallManager
software maintenance support
technical support
Telephony project implementation
LAN/WAN
problem solving
Network project implementation
LAN/WAN > WAN
LAN/WAN > VLAN
LAN/WAN > LAN
IP Telephony
FW support
Cisco CallManager Express
security monitoring
network security support
internal support
infrastructure support
email support
customer service experience
UCCE 7
Technical development and implementation
Support of Zeacom desktop agent and Zeacom recordi
Support of Cisco Call Manager and Cisco Unity
SonicWALL Firewall
SonicWALL FW implementation
SSH hub support
PeopleSoft
Offshore Oil & Gas
OSPF (Open Shortest Path First)
Microsoft Windows 2000 Server
Microsoft Windows
Local Government
ITIL
ISP
HP Hardware
Fault diagnosis
EIGRP (Enhanced Interior Gateway Routing Protocol)
Dynamic Host Control protocol
Disaster Recovery
Dell Server Hardware
Change Management
Business continuity
BGP (Border Gateway Protocol)
AD

Entreprises

  • Dell - Network consultant

    MONTPELLIER 2015 - maintenant * Dell Switches implementation (Force 10 and PowerConnect). Remote LAN/WAN configuration for 2 DC in different US locations.
    * Creation of LLD and HLD documentation. Liaise with customer to meet project expectations. ;
    * Network project implementation tasks. ;
  • self employed - Network consultant

    2014 - 2015 * Liaise with 3rd parties to troubleshoot network and security issues. ;
    * LAN/WAN support for SLC network.
    * Network project implementation tasks. ;
  • self employed - Network consultant

    2014 - 2014 * Juniper (SRX240, SRX210, SSG550 and SSG5) and checkpoint (R77) FW support. Rule creation and troubleshooting.
    * Liaise with 3rd parties to troubleshoot network and telephony issues. ;
    * LAN/WAN support for internal and external customers. ;
    * Network and Telephony project implementation tasks. ;
  • self employed - Network consultant

    2013 - 2014 * Cisco Routers and switches.
    * Network project implementation tasks. ;
    * Liaise with 3rd parties to troubleshoot network and telephony issues.
    * Help with transition tasks from old service supplier to new service supplier (including site surveys, documentation writing, support process...)
    * Liaise with other team members to discuss areas of improvement and follow process for change management.
  • self employed - Network consultant

    2012 - 2013 * Network and Telephony project implementation tasks.
    * Liaise with ISP engineers to implement IPT and troubleshoot issues.
    * Voice Gateway configuration. Cisco and 3Com switch configuration
  • self employed - Network consultant

    2012 - 2012 * Network and Telephony project implementation tasks.
  • KCOM - Network and telephony engineer

    Saint-Génies-Bellevue 2006 - 2012 * Support of Cisco Call Manager and Cisco Unity for external customer (version 7.5). Support of Zeacom desktop agent and Zeacom recording softwares.
    * Install, configure and troubleshoot voice gateway and Call Manager Express.
    * Install, configure and troubleshoot data network for external and internal customers: Cisco 6509, Cisco 3750, Cisco 2800's, Cisco 3700's.
    * Local and third-party service provision and support. ;
    * Hardware and software maintenance support. ;
    * Fault diagnosis on carrier networks, liaison with ISPs and carriers.
    * Analysis and maintenance of HP, Microsoft and Cisco systems.
    * Creation of SSH accounts and soft & hard remote access tokens (RSA SecurID). Radius support.
    * Create and amend WebSense policies. Implement Websense for new sites and troubleshoot diverse Websense issues.
    * Support of Juniper SSL gateways, including installation, troubleshooting and profile creation.
    * Juniper Firewall (SRX240, SRX210, SSG550 and SSG140) configuration and support.
    * Systems and network security support.
    * WTS, and SSH hub support. ;
    * Network, security and telephony project implementation tasks. ;
  • SAIC - Network engineer

    2004 - 2006 * Liaise with 2nd level support to provide a co-ordinate approach to problem solving. Identify responsibility. ;

Formations

Pas de formation renseignée

Réseau

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