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Mithun VIKAS

Boulogne-Billancourt

En résumé

Mes compétences :
Networking
Project Management

Entreprises

  • Renault - Intern

    Boulogne-Billancourt 2015 - 2015 Developing and reporting project plans and status updates to top management.
    Designing and implementing SharePoint sites and prepared forecasted budgets by configuring
    users, groups and permissions in domain controller.
    Working in both ad-hoc and complex report environments using SAP business objects XI 3.1
    Deployed a solution using Excel Macro for managing three different databases and ensuring
    refining reports for the business needs of workforce/workload analysis.
  • CSS Corp - Senior IT Network Support

    2011 - 2013 Level 2 support of managing client backup data to ensure successful storage and enterprise
    network issues through on-call and remote access dealing with LAN/WAN issues etc
    Contributing for deployment of security devices like checkpoint firewalls and interacting with
    clients in drafting call flow processes, handling escalations and managing RMA for SOHO
    products
    Handling networking & configuration of TCP/IP and performing testing of any new hardware &
    software
    Managing Cisco & HP switch configuration in particular VLAN configuration/troubleshooting
    Maintaining quality in service provided to customer and personal metrics to meet KPI goals
    Highlights
     Worked with enterprise managers to analyze computing and network needs and run diagnostics
    on systems for system stability in a challenging 24*7 environment
     Provided pre-sales and post-sales technical consulting for UK and USA clients with CSAT of
    4.75/5
     In-depth knowledge and practical experience on Layer3 routing and layer2 switching

Formations

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