General management, BPO, Delivery Operations. Business Development, People Management,. Customer Experience focus / oriented.
Mes compétences :
Creative
Experienced
Strategist
Entreprises
Maintenance Partners Morocco
- Business Developement Manager
2011 - maintenant• Develop deep domain expertise in the area of personal cloud services
• Prospect, evaluate and analyze opportunities
• Identify, perform business analysis, present, and achieve "buy-in" for new business opportunities by executive management
• Lead cross functional engagement to scope and finalize technical integration and other go to market requirements
• Lead overall deal negotiations with partner including definition of terms and execution of formal licensing, distribution or reselling agreement.
• Create and manage executive level relationships to insure ongoing alignment across both companies and manage escalations as needed.
• Work closely with product management and development teams to define initial requirements, support rotating machinery activities until formal ownership can be assigned.
• Lead early stage sales/go-to-market activities with partners, until Sales ownership can be assigned.
• Drive business case development, due diligence and integration planning for any investment or acquisition opportunities within the Rotating machinery business.
E.M.M.S.A
- PROJECT MANAGER
2007 - 2010• Startup of a new Maintenance activity in LASAMIR site Refinery in Static mechanical and metal works.
• Recrutment & Management of HR in site.
• Elaborate a new Organization to respond to the site and environment needs.
• Elaborate monthly financial situation with LASAMIR for invoicing.
• Built up a warehousing system and managing all logistics issues
• Increasing productivity and develop maturity of HR
• Improvement Process for curative and preventive works
• Planification and Project achivements for the refinery (Furnaces, Boilers, Exchangers, Tanks,…).
• Préparation & Planification of the refiney shutdowns.
Dell
- TEAM LEADER MANAGER
MONTPELLIER2006 - 2007• Managing a group of technicians in high qualified products Notebook for business Support
• HR managing process to develop and grow the knowledge and talents of Managees.
• Elaborate and develop process in local team for a more efficient Customer and Quality service.
ICI EMBALLAGES
- PROCESS IMPROVEMENT MANAGER
2003 - 2006•Worldwide studies through E-commerce in the paper industry white fine paper.
•Identifying International Leaders in the Paper Industry Specialist in A4 Products.
•Development of a strategy to commercialize white fine paper through E-commerce
•Maximising Contacts with potential customers
•Making sucessful sells with Square Operation (Supplier - Customer via local company).
RABHA FZCO, Dubai, UAE
- IT MANAGER
2003 - 2003•Business study hardware and Software needs.
•Advises for purchase of a new material for the organisation.
•Development of a new software platform for a commercial use with JAVA Language
•Resolutions for all computer issues
Formations
Université De Montréal (Montréal)
Montréal1999 - 2003Informatique et Recherche opérationelle
