2011 - maintenant- Conducting global feasibility studies related to customer’s new evolutions or change requests, including description of the proposed solutions and estimated charges
- Comptel EventLink analysis, specification, development, testing, installation and troubleshooting
- Analyzing client requirements regarding all change requests of existing mediation’s streams
- Architecture, design, development and integration of new mediation’s streams. Including collect, decoding, duplicate checkers, business logic, distribution...etc
- Set up of dashboard in order to control the flow of CDRs received from the network platforms and processed for the other systems (Billing, BI …)
- BST (Business Service Tool) analysis, design, implementation, testing and installation
- NEIs (Network element interface) design, implementation, testing and installation
- Documentation and Training for User Administration & Maintenance of Comptel InstantLink and EventLink Applications
- Investigation and support regarding clients reported anomalies
- Providing solutions and corrections according to a pre-defined set of anomalies priorities
- Analysing client’s needs and proposition of solutions and implementations with the development's estimation cost
- Redaction of functional, technical and user guides documentation
- Highdeal rating chain and billing modules operation:
* Designing Highdeal offers
* Configuring Rating plans, free units, promotions and discounts
* Checking customer data and invoicing errors on test platforms and production
- Developing web application for invoices and payments management
- Production troubleshooting and support
- Analysis and correction of production anomalies
- Environments installation and configuration
- Automating of packaging and delivery process
Formations
ENSIAS (Ecole Nationale D'Informatique Et D'Analyse Des Systèmes (Rabat)
