Retail Development is supporting network of dealers and workshops for all brands
sold in Morocco in order to improve customer satisfaction and retail profitability.
• DMS Implementation & maintenance (DMS Administrator and super user)
• Secure IT requirement implementation at dealers
• Coordinate with Process & IT for any business process change
• Secure Interface and integration with others systems
• Systems Road‐map
• Update at regular basis DENIM & CTDI
• System Access Administration (Baldo)
• Provide Retail KPIs
• Provide Customer satisfaction data base
• Drive the new projects of systems
• Coordinate with Volvo Parts for LPA Implementation
• New Product Launch Preparation
Mes compétences :
Réseaux d'entreprises
Base de données
Gestion de projet
Business ERP
Process métier APV, industrie automobile