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Mouna HADJ AHMED TROUDI

TUNIS

En résumé

I am self-motivated and serious with a multi-university studies between financial management and tourism management , and having a varied professional experience from the customer support,the sale of travel and now part of the finance department in a multinational compagny and always looking for new challenges.
My interpersonal skills, my sense of organization, my sense of listening and analysis, my team spirit, my ability to learn are the strengths that have allowed me to develop technical and personal skills.

Mes compétences :
Comptable
Finance
Accountant
English training
problem solving
Sun Accounts
verbal communication skills
vendor relations
presentation skills
monitoring of cash levels and review
Time Management Training
Taxation
Stress Management training
Restaurants
Responsible for all office vehicle maintenance
Reconciliations
PowerPoint skills
Microsoft Word
Microsoft PowerPoint
Microsoft Excel
Manage vendor accounts
File Management
Excellent verbal communication skills
Events Management

Entreprises

  • Fidelity National Information Services - Market Data Vendor Controller & Reporting

    2015 - maintenant

  • SunGard - Market Data Vendor Controller & Reporting

    Lognes 2015 - 2015

  • SunGard - Senior Receivable & Payable Accountant

    Lognes 2011 - 2015 * Posting of transactions into the accounting software (Sun accounts V5) and preparation of relevant reconciliations on a
    monthly, quarterly and yearly basis.
    * Helios Administrator: managing of project on Helios (admin, Internal, Intercompany...). ;
    * Establish the monthly IC billing and the corporate revenue reporting. ;
    * Real time monitoring of cash levels and review of treasury allocation in the banking pool.
    * Review and execute payments relating to procurement and accounts payable in line with designated processes and approved
    corporate and group policy.
    * Administer online banking functions.
    * Manage vendor accounts. ;
    * Address vendor relations and partner with vendors to resolve any escalated concerns or discrepancies.
    * Review of expenses supporting documentation including T&E (Travel and Entertainment ), and approval of related reports
    and all other expenses categories: respect of budget, correct accounting coding as well as prior approval from departments
    who initiates the related expenses according to the company delegation of authority matrix.
    * Assist in budgets and forecasts preparation for the management group.
    * Ensure compliance with accounting deadlines. ;
    * Liaise with bankers, insurers and solicitors regarding financial transactions. ;
    * Monitor and recorded company expenses. ;
    * Preparation, and payment of tax and social security declarations.
    * Liaise with statutory auditors, Group and local internal audit.
    * Preparation of Group reporting's and specific requests.
    * Review and implementation of processes related to financial areas.
    * Document of all accounting processes and procedures, including checklists for common tasks.

    SUNGARD Tunis, Tunisia

  • SunGard - Travel Agency Coordinator

    Lognes 2010 - 2011 * Responsible of all office domestic and international travel (Air, Rail, etc.).
    * Coordinate with agents for bookings/ accommodation & Payment.
    * Coordinate with Embassies/ High Commissions for Visas requirements and Passports.
    * Constant update on Visa proceedings.
    * Resolve all queries related to travel. ;
    * Events management (i.e. Meetings, special days, team buildings, office parties, etc.). ;
    * Coordinate with Events venues, Hotels and Restaurants. ;
    * Maintaining documentation, record of payments & File Management.
    * Preparation of reports and documentation on a regular basis.
    * Maintain a travel records. ;
    * Responsible for all office vehicle maintenance, legal documentations.
    * Scheduling and keeping a track on all drivers, making rosters.
    * Manage all admin needs of the office. ;
    * Perform any other task delegated to; over and above the above.



    Travel Agencies (Eureka voyages, Tunisie tourisme& loisirs et
    Tunisivision), Tunisia

  • Teleperformance France - Call Centre Advisor

    Asnières sur Seine 2005 - 2007 * Ability to answer calls professionally. ;
    * Handling and resolving customer complaints. ;
    * Understanding of customer service principles and practices. ;
    * Problem solving and resolution. ;
    * Dealing with customer complaints or enquiries. ;
    * Meeting performance and speed targets.
    * Excellent verbal communication skills.
    * Remaining calm under stressful situations.
    * Tactful manner and have a good memory.
    * Ability to multitask.

Formations

  • IHEC CARTHAGE (Tunis)

    Tunis 2008 - 2010 Master Degree

    Master Degree in Hotels & Tourism Management -IHEC Carthage

  • ESC

    Tunis 2001 - 2005 Bachelors Degree

    Bachelors Degree IN finance

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