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Mourad MEKKAOUI

MALAKOFF CEDEX

En résumé

With over 12 years experience in the managed services sector, I have a balance of technology knowledge and management. As Technical Solution Manager, I have experience working with relevant experts from service delivery, service operations, technology, product, finance, presales and commercial teams to improve overall customer solutions or acquiring new deals.

I am leading a 8 people team who manage a complexe solution inclusing managed IT / Managed Network and Unified communication as well for our customers.

My management and personal skills have been developed over the past 12 years, with each new team providing a different challenge.

Specialties: Managed services

Mes compétences :
Management
Certification ITIL
PRINCE 2
Oracle Database
Gestion de projet

Entreprises

  • Colt Technologies Services - Regional Manager of Technical Solution Manager FR/IT/BE

    MALAKOFF CEDEX 2013 - maintenant  Manage of complex delivery projects
     Relashionship with partenars
     Technical validation of solution
     Work on pan european environment with the back office in India
     Technicals resources Management
     Use the ITIL V3 and Prince 2 standard

  • Colt Technologies Services - Head of CMS Network and Security, France

    MALAKOFF CEDEX 2006 - 2008 CISCO, Checkpoint , PIX, Netfilter, F5, Local Director, CSS
     Leader of 6 network and security engineers
     Work on pan european environment
     Complex projets Management
     Support of sales and pre-sales team to design the coomplex customers solution
     Deputy of head of service operation France : Escalade management– incidents- Management customers communications

  • Colt Technologies Services - Head of CMS Database team, France

    MALAKOFF CEDEX 2001 - 2006 UNIX (SOLARIS), NT,, ORACLE V8I et 9I (SQL, PL/SQL, TUNNING), PATROL, APACHE, PHP,
    9IAS,Webshpere,, WebLogic, DB2, SQLSERVER, Mysql, Postgress,…
     Leader of a team of 3 engineers
     Strong technical knowledge on Oracle, DB2, SQLServer RDBMS
     Management of RDBMS incidents, change configuration
     Complex Solution Design
     Database Administrator Oracle, DB2 , UNIX (SOLARIS, Linux, …), SqlServer and Informix notion :
    - To ensure the availability, the coherence and the performance of databases
    - To ensure the security of databases
    - Instances management (MTS, DEDICATED)
    - To provide clients with services of assistance and advice
    - Database tunning
    - To ensure the day 2to day management of RDBMS DataBase.
     Management of several customers environnement : ( QueChoisir (DB2) , TF1(Oracle OPS+
    SqlServer), FFF (Oracle + OMB) , AVENTIS (Oracle), Crédit Lyonnais,Rue de commerce
    (SqlServer),Webhelp, Biomerieux,…)

Formations

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