Nabih ZINE EL ABIDINE

En résumé

Entreprises

• INSAT

  Tunis maintenant

• Talan Tunisie - Project Manager - CNM Integration - Tunisiana

  Tunis 2013 - maintenant In the context of outsourcing resources from BSCS, I manage the integration of Comptel Number Manegement in the SI Tunisiana.
  Participate in workshops
  Studying the process of managing existing resources
  Study the migration of resources to CNM
  Define the treatment and communication with the Tibco ESB
  Validate specifications, developments and delivery management

• Talan Tunisie - Project Manager - BSCS

  Tunis 2012 - 2013 Project Manager - BSCS - CMS customization - Tunisiana
  ADDON Phase 8 - 2 months
  A continuity of ADDON SERVER project implementation of an SOI framework for our client Tunsiana. I manage this project (a team of 3 developers CMS). Specification and development of CIL and CMS commands for managing new unsupported features in the standard BSCS.
  
  ADDON ESB project - 7 months
  As part of the implementation of an ESB Tibco bus in Tunisiana, we participated with the ADDON ESB project to implement a set of SOI commands (CIL and CMS) to satisfy the different Customer Care features in BSCS.
  My job was managing this project (a team of 5 CMS developers), defining requirements in workshop with the client, specifying INPUTS, OUTPUTS and the business logic of each developed command, development and integration of SOI commands in different management processes in Tunisiana. I validate test plans. I manage deliveries and different CR.
  
  Tibco BSCS Adapter - 1 mois
  As part of the implementation of an ESB Tibco bus in Tunisiana, we participated with the Tibco BSCS adapter project. A Tibco adapter for managing SOI calls: Managing pools and transaction, managing of SOI commands calls...
  
  BU & offer and call control - 4 months
  Setting up of two new business unit in the SI BSCS Tunisiana.
  Migration management of clients of Default Business Unit
  Implementation of a new offer ``call and control'' with advance payment. Development of certain SOI commands to satisfy management rules of this offer.

• Orange - Rebranding ADSL - Qualification team

  Paris 2010 - 2011 Working on the "Rebranding ADSL" project, reading specifications, writing test books, validation of processes taking orders on CRM, CX and PosCX, validation of the provisioning, validating the Rating and Billing on the mobile and ADSL markets.
  Technical support to the business tests.

• Orange - Qualification team

  Paris 2010 - 2012 Integration of the Qualification team of the operator Orange Tunisia :
  Working on the validation of bugs and production incidents fixes.
  Validation of new offers
  Rating process management, handling of some types of rating rejections, injection of CDR in the rating chain, billing processing...

• Orange - Support Team

  Paris 2010 - 2010 Integration of the operation team of the operator Orange Tunisia. Supervision and administration of the various BSCS processes. Handling incidents in PROD.

• Tunisiana - BSCS consultant - Design & Development

  Tunis 2010 - 2010 Integration of the project team "Integration of business processes."
  Designing a SOI Framework : New CIL and CMS servers
  Development of some specific CMS and CIL commands.
  Development of some CX solution units : customizing jsp pages, manipulation of models, manipulation of SoiModelContainer

• SCSI - Team leader - Monitoring Activity

  2009 - 2009 Team leader of the project « Monitoring Activity » - JSF technology
  Development of a monitoring activity application for the company SCSI.
  MVC model, SQL Server data base.

• TALAN Tunisie - Consultant Billing BSCS

  Tunis 2009 - maintenant Depuis Novembre 2010 :
  Customisation CMS – Tunisiana – BSCS release 3
  Intégration du projet « Projet intégration des processus métier dans BSCS » Développement and intégration de commandes CMS
  Préparation des cahiers de test
  
  Juin - Octobre 2010 :
  Exploitation Orange Tunisie
  Intégration de l’équipe exploitation de l’opérateur Orange Tunisie. Supervision et administration des différents processus BSCS. Traitement des incidents PROD
  
  Mai – Juin 2010:
  Conception et aide au développement d’un FRAMEWORK SOI - Tunisiana
  Conception d’un Framework SOI : Nouveaux serveurs CIL et CMS
  Développement de quelques commandes CMS & CIL spécifiques.
  Développement de quelques Solution Units CX : personnalisation de pages jsp, manipulation des modèles, manipulation du SoiModelContainer
  
  Depuis Mai 2010 :
  Consultant BSCS
  Intégration du département Billing de la société TALAN Tunisie en tant que consultant junior BSCS.
  
  Aout – décembre 2009 :
  Chef de projet « Monitoring Activity » - technologie JSF
  Développement d’une application de suivie d’activité pour la société SCSI.
  Modèle MVC, base de données SQL Server
  
  Aout – Décembre 2008 :
  Réalisation du projet de fin d’étude au sien de la Société Générale, Paris la défense
  Réalisation de plusieurs tâches au sein du projet Pre-Closing : Administrations SQL Oracle 10g (SQL*Plus et SQLDeveloper), Amélioration du batch RTFE (Gestion de sécurité : Java)

• Societe Generale - Final project

  PARIS 2008 - 2008 Completion of the final project in his study in Societe Generale,
  Completion of several tasks within the project Pre-Closing: Administration Oracle 10g SQL (SQL * Plus and SQLDeveloper) Improved batch RTFE (Security Management: Java)

Formations

• Training Comptel Number Management (Tunis)

  Tunis 2013 - 2013 Certificat CNM
  
  Configuring Number and IP identifiers
  Configuring Number and IP ranges
  Configuring Pools

• Talan (Tunis)

  Tunis 2013 - 2013 BSCS Training
  
  Configuring Rateplans and services
  Configuring cost control
  Configuring system scenario
  Configuring FreeUnits and Promotion packages (MI&MIH)
  Detailed training of Rating and Billing process management

• Talan (Tunis)

  Tunis 2010 - 2010 Training BSCS
  
  Overview BSCS iX Release 2
  User management and access rights with SY online module
  Resource management with RA online module
  Rate plan and Services definition with PX online module.
  CX customization : Adding specific Solution units
  CMS and CIL customization: implementation of new SOI servers, development of new commands.
  Overview of Rating and Billing process: Rating

• SCSI (Tunis)

  Tunis 2009 - 2009 Certificate Highdeal
  
  Training conducted by Highdeal through certification with traditional business case development.

• National Institute Of Applied Sciences And Technology (Tunis)

  Tunis 2003 - 2009 National Diploma Engineer Software Engineering

• INSAT (Institut National Des Sciences Appliqués Et De Technologies) (Tunis)

  Tunis 2003 - 2009 Génie Logiciel

Réseau

• Abdellatif MAALEJ

• Amine SOUABNI

• Foued AMRI

• Maroua LAJNEF

• Mohamed Ismaïl BEN LAMINE

• Montassar KALLALI

• Nicolas FORTE

• Ons MAHSNI

• Wassim KHASKHOUSSI

• Zied HANBLI