Nantiya RUEANG

En résumé

Entreprises

• Cours Legendre - Babysitter

  Paris 2014 - 2014 - Pick up the child at school
  - Bath and dress the child
  - Teach basic English
  - Organize the activities such as games,drawing
  - Keep records of everything activities and health information and reports for parents

• First Contact Center Company Limited - Managing Director Assistant

  2011 - 2012 - Manage administrative functions to ensure performance goals
  - Prepare presentation for meetings
  - Participate in strategic planning
  - Work with other managerial staffs

• Pizza Hut - Waitress

  Paris 2008 - 2011 - Welcome the customers
  - Provide menus and suggest special promotions with quality service
  - Repeat orders to ensure accuracy
  - Worked with other departments to ensure that the customers get satisfaction

• The Blacksmiths Arms Authentic Thai Cuisine - Kitchen staff

  2007 - 2008 - Check list how amounts of supplied will be needed for the week
  - Prepare food and ingredients for cooking each day
  - Responsible for running the menu and doing food preparation

• First Contact Center Company Limited - Quality Assurance

  2006 - 2007 - Using call monitoring program to identify customer needs and expectations
  - Listening by randomly choose particular calls for monitoring
  - Uses a checklist to notified of the scores how the agent handles the call according and used the resources by resolving the customer's issue
  - Use statistical methods and report the results to the manager

• First Contact Center Company Limited - Customer services representative

  2005 - 2006 - Answer customer's question through phone call
  - Suggestion information about the products and services
  - Resolves customer problems and complaints via phone and email
  - Compile reports of the customer to the manager

Formations

• Lycée Municipal Pour Adultes

  Paris 2014 - maintenant

• Liverpool John Moores University BA (Hons) (Liverpool)

  Liverpool 2009 - 2011 MBA

• Cecos London Uk (London)

  London 2008 - 2009 Pre MBA

• The English Studio

  Londres 2007 - 2008 General English in advanced

• International College, Suansunandha Ratchabhut University (Bangkok)

  Bangkok 2000 - 2004 Bachelor Degree
  
  2003-2004 Award to be best club of the year 2003
  2002-2003 A chairman of Applied Statistics and develop stat club
  2002 Student representative of Development of Sciences and Technology
  To promote Suan Sunandha Rajabhat University in VTR
  2001-2004 Community Service
  Nakorn Pratom,Chonburi,Thailand
  Organize activities and provide lunch for poor children in the rural area

• Sri Ayudhya School (Bangkok)

  Bangkok 1997 - 2000 High School Cerificate

Réseau

• Christopher TAKOUDJOU

• Frédéric SAUVAGE RUEANGPANICHPIBAN

• Jayakrishnan AMBIKA DEVI PARAMESWARAN NAIR

• Rene Lucien MESSY