Naoufel BEN SALAH

Tout sur mon profil linkedin: http://inkedin.com/in/naoufelbensalah/

Keep learning, Keep driving, Make people grow all around

Nine years experience in managing projects and project teams in international context (14 years professional experience)
- SAGEM Communication: 8 years, Senior Project Manager for Linux Based Residential Gateways
- ALCATEL LUCENT: 7 years. 3 years as Project Leader in ALCATEL Management Platform (ALMAP)

Managed different
- Projects in C/C++/Java for NMS systems and for Residential Gateways (CPE)
- Projects varying from small projects, 3 persons during 3 months, to large projects 30 persons during more than one year.
- Teams with experience varying from 0 to 8 years (up to 32 team members)
- Multiple projects management : 4 concurrent projects with up to 32 persons
- Customers in Germany (Deutsche Telecom), Spain (ALCATEL), France (Numericable, Bouygues Telecom, Mediaserv, Nordnet, ALCATEL) , Maroc Telecom and Portugal (Portugal Telecom)
- Followed customers and projects during : Proof of concept, pre-sales, software implementation and coordination with hardware and industrialization teams, validation, field tests, deployment, maintenance.

Practiced the 5 key project management phases: initiating, planning, executing, controlling and closing
Participation to CMMI L3 and ISO 9001 certifications in ALCATEL and SAGEM

Project plan definition and follow-up with strong focus in
- Customer satisfaction
- Quality Assurance (cost, risk and quality) and process improvement.
- Team Building and motivation
- Communication facilitation.

Specialties: - Leadership and negotiation
- Multi-site project transfer & coordination
- Team building/coaching/motivation
- Process improvement
- New activities set-up
- Communication facilitator, Conflict management
- Large projects / multiple projects management
- Telecom Environment : NMS, Triple play services (DATA, VOIP, IPTV) based on ADSL & FTTH
- Whole project management: Project plan, Customer relationship management, project definition/development/production, acceptance

Experience
Senior Project Manager
SAGEMCOM
February 2006 – Present (7 years 1 month)

In charge of
- A project line: generic product (maintenance and evolutions), derivative products on the same hardware platform for customers (all phases) and products on derivative hardware platforms for customers (all phases).
- End customer products
Senior project manager with a team of 4 project managers and 30 members team.

Management
- Manage software development and validation activities and teams and coordinate with Hardware team in Shenzhen and Production factory in Tunisia for product preparation and Mass prod
- New customer prospects (Slovenia, Russia, France, Portugal, ...) using 3504 generic platform.
- Project follow up and reporting : planning, risk, cost, development, validation, quality metrics, reviews
- 25 team members hired, coached and brought to maturity
- Participation to ISO 9001 certification (two times) and CMMI L2 initiation
- High focus on reuse, preventive and corrective plans
- Participation to team training selection and set-up
- Participation to project management process and reporting/metrics definition
- Providing coherent project status to PLM, QA team and department directors

Projects
- Deutsche Telecom gateway
- Bbox3 for Belgacom, Bell Canada gatway and TDC HG4
- Generic 3504 triple play residential gateways (ADSL and FTTH) and associated pre-sales activity
- Generic 3102 double play residential gateways and Portugal Telecom version
- Bouygues Telecom 3504 triple play residential gateways ADSL, Fiber and Cable versions
- Mediaserv 3504 triple play residential gateways
- Numericable 3504 triple play residential gateways
- MGCP and SIP based VOIP
- TR69 family protocols with interoperability and certification processes (Mootive, Motorola, Gigaset)
- UPnP, DLNA, DECT CATiQ certification