Mes compétences :
Allemand
Anglais
Anglais courant
Esprit d'équipe
Français
Français Langue Maternelle
Langue maternelle
Sens du service
Service client
Entreprises
Company specialized in domestic & international mobility
- Assistant to the Customer Service Manager
2008 - maintenantResponsabilities:
- Interact on a daily basis with the corporate customer.
- Coordinate & provide service to the expatriates with family during the relocation process (visa, travel requests...)
Infotech Enterprises GmbH
- Office Manager
2007 - 2008IT solutions provider with its corporate headquarters located in India
Responsabilities:
- Proactively manage & coordinate the day-to-day administrative activities that facilitate the smooth running of the expanding office
- Coordinate and liaise with other departments in-house (HR, finance, IT, Sales) and with customers, suppliers
- Help the relocating colleagues with destination services: home finding, help to set up bank accounts, water/electricity & phone connections, immigration
Intuitive surgical SA
- Customer Service Representative Europe
2001 - 2007Global technology leader in robotic-assisted minimally invasive surgery with its corporate headquarters located in California (USA)
Responsabilities:
- 6 years experience in Customer Service / Order processing environment with minimal supervision.
- Ensure the needs and requirements of internal and external customers are attended to.
Santex Moden GmbH
- Stage en qualité d’assistante commerciale
2000 - 2000Santex Moden GmbH, Würselen (Germany): Turkish company manufacturing and selling clothing to distribution outlets
6 months' education at ENC School in France and 6 months' training course at Santex Moden GmbH in Germany
Formations
ECOLE NATIONALE DE COMMERCE BESSIERES (Paris)
Paris1999 - 2000Réussir sur les marchés extérieurs