Nelly VALLA

En résumé

Entreprises

• Bentley Systems - EMEA Subscription Sales Renewals Supervisor

  Courbevoie 2015 - maintenant

• Bentley Systems - Subscription Sales Renewals Specialist

  Courbevoie 2012 - 2015 •Promoting and educate users about the benefits of the Maintenance Program.
  •Ensuring that users not currently on the program recognized the features and benefits of it.
  •Selling the value of Bentley Select Maintenance for Regional and Corporate accounts for ARR of $5.3m for France, Luxembourg and French speaking markets for Building and Plant Verticals.
  •Identifying potential clients not willing to renew and negotiating with them directly in order to mitigate against revenue losses.
  •Identifying revenue growth opportunities during discussion with customers. Up-selling.
  •Maximising revenue opportunities.
  •Managing price negotiations to close deals with customers and partners.
  •Preparing forecasts related to sales pipeline for the weekly meeting with management.
  •Managing and leading project for “MicroProtol” conversions.
  •Presenting and selling Bentley company products & solutions “Select Basics Access” and “Select Open Access” during “AutoPipe Vessel” events in Paris to former “MicroProtol” customers.
  •Responding to customer’s queries and ensuring that client’s expectations are both met during and after the sales cycle.
  •Developing ongoing strategic relationships with Industrial Sales Directors.
  •Maintaining relationships with other departments and stakeholders.
  •Maintaining data quality management in CRM.
  •Providing training to new hires.
  
  
  Key Achievements
  •Leader of conversion of MicroProtol representing a growth revenue of 362,426 USD as current ARR;
  January 2014 ARR: 444,251 USD
  •Over achievement target 2014: 163%

• Apple - EMEA Reseller Operations Specialist-Account Manager

  PARIS 2011 - 2012 •Responsible for managing 2 high-volume key accounts and 14 mid markets (Benelux and Switzerland region).
  •Analysing sales data, demand forecast, inventory level and Channel Partners ‘needs.
  •Monitoring the backlog to ensure it reflects Partners’ true demand and mitigating the risk of inventory exposure.
  •Managing Partners ‘expectations in regards to supply and collaborating with Stakeholders across all accounts in product - constraint situations.
  •Working collaboratively with Demand Forecast analysts to improve forecast accuracy.
  •Dealing with the Logistics Department and shipping partners for express shipments, short deliveries and returns.
  •Investigating if supply is not meeting Partners’ expectations and proactively analysing solutions to ensure agreed run rate is met.
  •Maximising weekly billings and complying with SOX regulations and Apple policy.
  •Reporting weekly Sales successes to the Management of the Benelux Team.
  •Developing strategic relationship with Field Sales and Sales Directors in order to gain intelligence on high-volume deals, promotions, new store openings and all events.
  •Taking part in weekly KPI conference call with the Planning Team and Sales Team to follow up on product supply issues.
  •Holding weekly conference calls with the Partners, Planning and Logistics Teams to ensure customer service SLA are met.
  •Assisting NPI Team for pre-launch preparation.
  •Collaborating with cross-functional teams and ensuring alignment with the execution plan for NPI (Supply Demand Management, Logistics, Marketing, Distribution Planning and Finance).
  •Representing the Resellers Operations Benelux Team (4 people) in NPI meetings.
  
  
  Key Achievement
  •Assisting NPI Team for the launch of the new Ipad to 67 countries in 10 weeks.
  

• Atlanco Rimec Group - Logistics Responsible

  Москва 2010 - 2011 •Managing and organising all logistics for employees working in France from the initial contract to the end of each project in various sectors (accommodation, transportation).
  •Supervising and collaborating with the Operations Support Team (5 Services Support) located in France and also the Team Leaders and Supervisors based on multiple sites.
  •Project Management, liaising with Sales Team and Recruitment Departments.
  •Process development and improvement for the French Operations.
  •Taking part in decision making with French Operations Manager.
  •Dealing and negotiating with 15 clients on the French Market.
  •Minimising logistics costs in accordance with defined budget and targets.
  •Preparing the monthly logistics costs and liaising with Finance regarding accruals.
  •Presenting monthly logistic results to CFO and French Operations Manager.
  •Managing revenue and performances.
  

• Citibank - Senior Tranfer Agent

  New York 2007 - 2010 •Processing and ensuring all investor transactions, transfers in a timely and accurate manner for different funds
  •Providing superior quality Investor Services to different funds for investors
  •Investigating and answering queries from international clients, dealers,
  •Elaborating some cash flow reports
  •Liaising with Compliance department: adhering to Compliance with fund policies and procedures
  •Responsible of different accounts accounts/balance sheet reconciliations, documentations
  •Performs daily reconciliation of general ledger and DDA, commission and financing accounts
  •Dealing with custody
  •Track and follow-up on aged items and escalate to assure timely resolution
  •Monitor and report number of aged items in accounts to management: Management Information System Report
  •Dealing with foreign exchange: all aspects of foreign currency reporting and analysis, including exchange gains and losses and currency translation adjustments
  •Managing the different cash movement
  •Part of project management
  •Prepartion of procedures, documentation for audit purpose
  •Training and giving formation to new employee
  •Following courses: Anti Money Laundering, NAV , Corporate Actions, Customer Care, Time Management, Price Error

Formations

• National College Of Ireland (Dublin)

  Dublin 2013 - 2014 Certificate in First Line Management

• Université Paris Est Créteil

  Paris 2005 - 2006 Master Management International Trilingue ( Français, Anglais, Espagnol)

• Satakunta University Of Applied Sciences, School Of Business Rauma SAMK LIRA (Rauma)

  Rauma 2004 - 2005 Master in Business and Administration

• Université Saint Etienne Jean Monnet

  Saint Etienne 2001 - 2004 Administration Economy and Sociology-International Environment

Réseau

• Adel HAMMOUMI

• Alain BATISSON

• Claudio GODARD

• Edouard LAMOLLE

• Erick Komlavi AGBETIAFA

• Mourad LABGUIRA

• Stephane BIERMANN

• Yann PENAUD