Mes compétences :
Chef de projet
Marketing
E-commerce
Art
Entreprises
24translate GmbH
- Project Manager
2012 - 2014
Gamigo AG
- Translator/Localization Manager
2010 - 2012
Mail.ru
- Localization Manager/Community Manager
Москва2009 - 2010
Sonicwall
- Technical support ingeneer
San Jose2007 - 2009SonicWALL is a company which provides hardware devices for Internet security and unified threat management, including firewalls, VPN, backup devices and content filtering systems.
I receive calls for the French, English and German lines, and have to troubleshoot the issues concerning all Sonicwall products, which means SSL VPN, Email Security, Continous Data Protection or basical United Threat Management.
This requires a lot of technical network knowledge, and therefore I have received a one month training plus a continuous training each weeks. This is very interesting to learn new things every days.